A recent Borderlands 4 update has raised frustration among players after several Deluxe Edition skins and cosmetic items vanished from their accounts. From character skins to hairstyles, it seems to have removed items that some players had access to. The Patch was supposed to remove the items only for those who had received them by accident. However, it turns out it removed them also for players who paid for it.
What Got Removed?
According to player reports on Reddit, the patch rolled back access to a variety of cosmetic items, including:
- Runner skins for Rafa
- Exo Soldier outfits
- Vex Agent outfits
- Entire categories of cosmetics from the Ornate Order Pack, a paid DLC bundle included with the Super Deluxe Edition
Some players discovered that items they thought were theirs were actually tied to paid DLC that had been unintentionally unlocked. For instance, the Vex Agent outfit traced back to the $9.99 Ornate Order Pack. The patch corrected a distribution error by revoking content that some users had for free.
However, this has caused confusion for players who legitimately purchased Deluxe Edition content. Some have reported losing access despite having paid for it.
Why Did This Happen?
Gearbox’s update appears to have rolled back items that were accidentally unlocked for some players. This does explain certain removals, but it does not fully cover instances where purchased DLC disappeared. Officially, Gearbox has directed affected users to file support tickets, but there has not been a broader statement addressing the controversy.
Alongside the cosmetic rollback, the patch reportedly improved PC performance, addressing some of the technical criticisms the game received at launch.
Player Reactions
The Borderlands community has reacted strongly, blending frustration, sarcasm, and humor. With the recent controversy around Randy Pitchfork, many joked that “Randy will probably find a way to blame the players for this too“, or that “Yeah, your VRAM isn’t enough for this EXCLUSIVE PAID SKIN, you dirty poor peasant.“
The threads are full of mix-matched reactions, from outright anger to resigned humor about the current state of AAA gaming and DLC management.
What To Do If You Lost Your DLC
Players who lost purchased Deluxe Edition or DLC items are advised to:
- Check your account libraries on Steam, Epic, or console stores to confirm missing items.
- File a support ticket with Gearbox, detailing the missing content and proof of purchase.
The update did correct unintended content distribution, but it also highlighted ongoing issues with DLC management and how easily cosmetic content can disappear, even for paying customers. The Borderlands community has reacted with humor, sarcasm, and frustration, just another chapter in the saga of modern AAA game launches.
