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Blizzard: Security Breach

3 replies to this topic Started by Damien, Aug 10 2012 07:09 AM news blizzard
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Posted 10 August 2012 - 07:09 AM

#1
Damien
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Important Security Update

Players and Friends,

Even when you are in the business of fun, not every week ends up being fun. This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard. We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened.

At this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.

Some data was illegally accessed, including a list of email addresses for global Battle.net users, outside of China. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Based on what we currently know, this information alone is NOT enough for anyone to gain access to Battle.net accounts.

We also know that cryptographically scrambled versions of Battle.net passwords (not actual passwords) for players on North American servers were taken. We use Secure Remote Password protocol (SRP) to protect these passwords, which is designed to make it extremely difficult to extract the actual password, and also means that each password would have to be deciphered individually. As a precaution, however, we recommend that players on North American servers change their password. Please click this link to change your password. Moreover, if you have used the same or similar passwords for other purposes, you may want to consider changing those passwords as well.

In the coming days, we'll be prompting players on North American servers to change their secret questions and answers through an automated process. Additionally, we'll prompt mobile authenticator users to update their authenticator software. As a reminder, phishing emails will ask you for password or login information. Blizzard Entertainment emails will never ask for your password. We deeply regret the inconvenience to all of you and understand you may have questions. Please find additional information here.

We take the security of your personal information very seriously, and we are truly sorry that this has happened.

Sincerely,
Mike Morhaime

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Posted 10 August 2012 - 02:45 PM

#2
Zagam
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Meh, you can't be invincible forever. Hackers get stronger. As a guild leader, I simply turned off guild bank access and set the Guild Message of the Day to change your security password. If players haven't done that by now, then they will have no room to complain if their account gets compromised.

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Posted 04 September 2012 - 04:48 AM

#3
xmrkneez
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First....Changing your password periodically just makes sense. Don't be ignorant or complacent...change it peroidically.
Secondly...don't allow anyone GB access unless they have a (WoW) authenticator. Smartphone Authenticators are unacceptable.
In my Guild, I only allow 2 stacks, until (the majority of) my 5-man Coucil agrees to increase thier limit which is actually their Guild Ranking.
Why? Because I'd rather be GM that leads instead of micro managaing everything. I have controls in place and if those controls are compromised it does't become a huge issue. Theft is reported to me, I report the theft, Bliz recovers our items and deals with the suspect account. No need to stress it.

Posted 20 September 2012 - 08:30 AM

#4
TelFiRE
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What's wrong with a smart phone authenticator?

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