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Damien

patch Patch 4.3.4: Customer Support Changes

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Battle.net Support Site

With the upcoming World of Warcraft Patch 4.3.4, there willbe a few changes to the way you interact with Customer Support in the game. Weare implementing brand new interfaces to report harassment, naming violations,and potential cheating. By building these reporting methods directly into thegame client, you can automatically gather information on who you are reportingand what you're reporting them for. In addition, we've also added optionsto report bugs and submit suggestions for World of Warcraft.

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Reporting a Player

If you encounter a player using an offensive name or foul language, violatingour chat policies, or cheating, you can quickly right-click on their name inchat, and select Report Player For. If you have the charactertargeted, you can right-click their portrait and selectReport Player.

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Submitting a Bug

If you have stumbled upon a bug, you can report it to the World of WarcraftDevelopment & Quality Assurance teams, directly through the Customer Supportwindow. In the Customer Support interface, click Submit Bugand fill out the requested information.

Note: If a bug has seriously affected your character in away that requires Game Master intervention (lost items, reputation, raid progress,etc.), Open a Ticket so we may investigate the situation.

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Submitting a Suggestion

If you wish to provide feedback to the World of Warcraft team, you may do sodirectly through the Customer Support window. In the Customer Support interface,click Submit Suggestion and fill out the requested information.Be sure to be as specific and constructive as possible.

Note: By submitting a suggestion, you confirm that thesuggestion is your own idea, the idea is not confidential, and you permitBlizzard Entertainment to use the idea publicly with no obligation to compensateyou.

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