Odinn

Heroes of the Storm Matchmaking Changes

Sign in to follow this  

1 post in this topic

11734-heroes-of-the-storm-matchmaking-ch

 

Founder's Pack purchases will be disabled next Tuesday, April 7. Beta inclusion (until the game goes into an Open Beta or launches officially) will only be available after the Founder's Pack is retired via beta opt-in, the Invite Your Friends program, or other key giveaways. As well, a new matchmaking rule is being introduced that will prevent teams with 0 Support players from being matched with teams that have 1+ Support players, due to the significant spread in win ratios between teams with support and teams without.

 

The Founder's Pack announcement can be found on the Heroes site, and includes links to the various methods of acquiring beta access:

 

Heroes of the Storm is now well into its Closed Beta testing phase, and many new players are entering the Nexus each week through Beta Opt-InsInvite Your Friends emails, and a variety of key giveaways. Now that we have more ways to obtain beta access than ever before, we’re going to be disabling the ability to purchase the Founder’s Pack and Battle Bundle.

 

We’re currently planning to disable Battle Bundle and Founder’s Pack purchases on Tuesday, April 7, but we’ll be sure to post another reminder before that happens. It’s also important to note that players who already own Founder’s Pack will be unaffected by this change; we will simply be removing the ability for new players to purchase this item.

 

If you just can’t wait any longer for a testing invite, you may wish to pick up the Founder’s Pack before it warps out of the Nexus for good. After next week, you’ll want to make sure you’ve opted into Heroes testing in Battle.net account management, and be sure to ask your friends (nicely!) if they’ve received a beta key that they’re willing to send your way.

 

Clarifications on the MMR system and how Blizzard is evaluating matchmaking, including the proposed Support rule change, were also posted here:

 

As the Heroes of the Storm closed beta rolls on and the game continues to evolve, we’d like to provide our perspective on some of the bigger topics we’ve seen discussed in the community and forums. For this blog, we’re looking at the subject of Matchmaking. There are a number of things to chat about, so let’s dive in.

19RBT3IUQUYB1403137112368.png

VETERANS VS. NEWER PLAYERS

 

We’ve noticed a few concerns around the community regarding veterans and newer players being matched up together. We understand the community’s frustration. It’s not a solid experience to be matched against, or on the same team as players of drastically different skill level.

 

With the game being young and in Closed Beta, our matchmaker is designed to weigh a player’s MMR more than their overall experience and time in the game. As Heroes of the Storm matures, and we bring more players into the game, we'll shift our matchmaker toward catering to more experienced players. This should make games feel much better for the veterans.

 

On the flip side, we want to take care of our new players. We’re looking into ways that we can help the new player adjust and more quickly find their correct MMR tier. It currently takes 80-100 games, on average, to accurately establish a player’s MMR. This means a newer player could be tossed around in games that could be way above their skill level, ultimately hurting their overall match experience. We’ll continue to evaluate and find solutions.

 

With that in mind, we do want to stress that each mode in Heroes of the Storm has a separate MMR. The matchmaker will use MMR to find an even match, rather than the visible rankings on a profile. Being a high-level player does not necessarily mean a player has a high skill ceiling (and vice versa), so consider this information when transitioning to different modes.

 

19RBT3IUQUYB1403137112368.png

TEAM COMPOSITIONS IN QUICK MATCH

 

A number of players have requested changes to our Quick Match system in order to force more balanced matchups by team composition. When looking at feedback, the most common requests were around the idea of forcing a  Support or Warrior for each team. We took some time to check out the data and we’d like to share our findings with you.

 

9Z4X4HODMK3I1427848808236.png

 

With the findings shown above, there is a clear indicator that not having a support on a team, versus a team with a support, could cause a loss more often than we’d like. Due to the data and the community’s feedback, we’ll be adding another rule to the current set rules we released in the matchmaking blog on August 8, 2014. We’ll be adding the following in a future patch:

  • A zero Support team will always match versus  a zero Support team
  • This rule will not affect a premade party of five members

A team with zero Warriors, versus a team with one Warrior and other matchups, seems to need less attention as the win rates are similar. We’ll continue to examine the rules and make adjustments, as needed. Our goal is to keep match quality in a solid state and queue times low. As the population grows, we’ll be able to layer on more rules without conflicting with the goal mentioned above.

 

19RBT3IUQUYB1403137112368.png

SIX MINUTE RULE

 

If our matchmaker can’t find you a close match before the end of a six minute queue, it instead finds the quickest possible match for you and your teammates. This rule was originally set early in the alpha as our data told us waiting longer than six minutes didn’t yield a better match experience for a majority of players.

 

As our population increases, we’re exploring the possibility of increasing the six minute rule to a higher time limit. We believe this change would make better matches for a number of our players, as currently they are being forced into matches against high level players. Because the six minute queue is forcing matches for high level players against the next possible group, they end up facing players substantially lower in MMR.

 

While the change would certainly help a majority of our players, our data suggests top-tier players wouldn’t see much improvement without other top-tier players being available for a match. The players at the highest level are the cream of the crop and eventually, regardless of how long the queue benchmark is, will be matched with players or teams of a lower skill level. We’re looking at ways to help this problem and hope to have a solid solution at a later date. Any feedback from the community is important to us, so please share your thoughts.

 

19RBT3IUQUYB1403137112368.png

SOLO PLAYER VS. LARGE PARTIES AND SOLO QUEUE

 

To begin, we’d like to mention that our matchmaker will always attempt to match party size and composition first, before attempting to match similar parties with small variances. The idea is to create matches that are as fair as possible. However, there are rare occurrences where the matchmaker may deviate from that plan, as we simply need to get you into a game.  Now, let’s talk about solo queue players and their potential to hit a large party.

 

The solo player experience is an important factor to us when considering matchmaking and we have our eye on making sure individual players aren’t forced to play against large parties. Below, you’ll find a graph that details a per game basis of what type of matches the average group of solo queue players will be matched up against.

 

TCUHY0FA8DQ51428082109868.png

 

As you can see, a team of five individual solo players have an incredibly low chance of hitting a group of five players. In fact, 92.49% of players grouped by the matchmaker, from queuing solo, will queue up against another team of solo players, resulting in an even match. The other 7.51% of players will hit other types of parties, but most seem to shy away from hitting larger groups. For example, a party of five of players will hit a stack of five solo players only .02% of the time. Simply put, a team of solo queue players will rarely be matched against a large party. We believe, as the population increases, this will hold true for an even higher percentage of matches.

 

Now, let’s take a look at what a group of five players will be matched up against according to our data:

 

KCBAI7ZO78XY1427848807994.png

 

When players queue as a party of five, we attempt to match the party against another group of five or large party. Nearly 98% of five man parties will be matched against another party of five, four and one, or two and three. The other 2% of data is spread out amongst the other options. We’ll continue to monitor the matchups we’re seeing as time progresses, but as more players enter the Nexus, we should be able to continue matching large parties against one another.

 

Overall, we feel the solo queue experience is in a manageable state. Hero League and Quick Match are flexible enough to allow players to queue up as a solo player, and be matched fairly. Currently we do not plan to add a solo league mode into the Nexus. This decision could change in the future, based on player experience, data, and our own analysis.


19RBT3IUQUYB1403137112368.png

SURRENDER OPTION

 

As a final note, we wanted to address the issue of a Surrender option. For now, we do not believe the addition of a Surrender option is needed in Heroes of the Storm.

 

Heroes of the Storm matches are designed to be fast-paced, action packed, and played in under twenty minutes. In our experience, the community's feedback, and internal data has shown that there are ample opportunities to mount a comeback. We believe the game is never officially over until the core is destroyed. Adding a Surrender option could tempt players to bail out at the slightest setback, removing focus from the game and potentially introduce even more toxic behavior. As Heroes of the Storm matures, it could be something we’ll add in the future. But, for now, we love to see awesome games where teams mount a comeback and win. For example:

 

 

19RBT3IUQUYB1403137112368.png

IN CONCLUSION

 

Matchmaking is a difficult beast to tackle. We feel that the matchmaker is heading in the right direction, but agree that we have more work to do. The information above represents only a fraction of the many things we have to juggle when creating close matchups for our players. We are working to improve the system and have a few more ideas in the pipeline, such as individual hero MMR, weighted MMR based on the role being played, and more. We hope to see more of your feedback as we continue introducing more players to the community.

 

The matchmaking changes sound like an excellent set of improvements, and Blizzard's lines of communication regarding continuing changes to the Heroes matchmaking system are greatly appreciated by players and the community.

 

Will you be taking advantage of the last chance to purchase a Founder's Pack?

 

Let the record show: Teams with Support players win against teams without. To that end, Blizzard is modifying matches to pair teams with Supports against each other. Founder's Packs are also being retired next week.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Similar Content

    • By Stan
      The latest Heroes of the Storm content patch is now live with Mal'Ganis, disabled Haunted Mines, and changes to certain Support abilities to only work on Heroes.
      Patch Highlights
      Mal'Ganis is now live and you can check out our build guide here. The Hero is also available in the talent calculator. The game no longer supports DirectX9 and the 32-bit version of the client. Haunted Mines have been removed from all gameplay modes. Ana's Healing Dart now pierces targets at full Health. Multiple Support abilities have been reworked to only work on Heroes. Blizzard (Source)
      General
      Heroes of the Storm no longer supports DirectX 9 and the 32-bit version of the client. Battlegrounds
      Unranked Battleground Rotation:
      The Battleground Rotation for all Unranked modes has been adjusted to the following: Alterac Pass Battlefield of Eternity Blackheart's Bay Braxis Holdout Cursed Hollow Dragon Shire Garden of Terror Hanamura Temple Infernal Shrines Sky Temple Tomb of the Spider Queen Towers of Doom Volskaya Foundry Warhead Junction Haunted Mines: Haunted Mines has been removed from all gameplay modes. It will still be available to be played in Custom Games. Mercenaries: Sappers can no longer have their charge attack interrupted by a Silence effect. Silencing Sappers will still prevent them from starting to channel this ability New Hero: Mal'Ganis (Warrior)
      Cunning and intelligent, Mal'Ganis was chosen to bring Arthas Menthil into the Lich King's service. After manipulating the prince into purging Stratholme of life, he finally fell to Frostmourne as Arthas's first act as the Lich King's champion... yet a demon does not die so easily.
      Trait
      Vampiric Touch Mal'Ganis heals for 45% of damage dealt to enemy Heroes and 15% of damage dealt to non-Heroes. Basic Abilities
      Fel Claws (Q) Violently slash in the chosen direction, dealing 78 damage to enemies. Reactivate to slash up to 2 more times. The third slash Stuns enemies for 0.75 seconds. Necrotic Embrace (W) Desecrate the air, dealing 119 damage to nearby enemies and gaining 25 Armor for 3 seconds. Night Rush (E) After 0.75 seconds, gain 50% Movement Speed for 2 seconds. While active, Mal'Ganis can move through enemy Heroes and put them to Sleep for 2.5 seconds. Heroic Abilities
      Carrion Swarm (R) After 1 second, disperse into an Invulnerable swarm of bats for 3 seconds, dealing 74 damage per second to enemies. Vampiric Touch heals for 100% of Carrion Swarm's damage to Heroes. Dark Conversion (R) Channel on an enemy Hero for 0.75 seconds, then swap Health percentages with the target over 3 seconds. Design
      Support Heroes
      We've unified certain Support abilities to only work on Heroes (not minions or Mercenaries): Alexstrasza
      Gift of Life (Q) Breath of Life (Q-Dragon Form) Brightwing
      Pixie Dust (E) Li Li Healing Brew (Q) Rehgar
      Healing Totem (Active - Level 4) Earth Shield (W - Level 13) Tyrande
      Light of Elune (Q) Uther
      Holy Light (Q) Heroes
      Support

      Ana
      Abilities
      Healing Dart (Q) Healing Dart will now pierce targets at full Health. Collection
      New Bundles
      The following new bundles are available for a limited time! Mal'Ganis Heroic Bundle Death & Undeath Bundle Meat Wagon Bundle New Announcer
      Mal'Ganis New Mount
      Meat Wagon Northrend Meat Wagon Blackrock Meat Wagon Deathguard Meat Wagon New Skins
      Mal'Ganis Dreadmachine Mal'Ganis Neocarbon Dreadmachine Mal'Ganis Master Deadmachine Mal'Ganis Infernal Mal'Ganis Northrend Mal'Ganis New Portraits, Sprays, and Emojis
      Several new emoji packs and portraits have also been added to the game.  Bug Fixes
      General
      AI Heroes: Fixed multiple cases of AI-controlled Heroes incorrectly using their abilities. Spell Power: Fixed an issue where Spell Power would no longer affect a Hero’s abilities after they died. (For example: Jaina’s Blizzard will now continue to deal bonus damage if she received increased Spell Power but died before the second and third waves.) Statis/Time Stop: Fixed an issue where player created terrain could move Heroes affected by Stasis or Time Stop. Battlegrounds
      Garden of Terror: Fixed an issue where all three Garden Terrors could spawn in a single lane. Minions/Mercenaries: Fixed an issue where Heroes could block the movement of Catapults, preventing them from passing through intact gates. User Interface
      Fixed an issue where a space would appear before the player’s name in a Whisper. Heroes, Abilities, and Talents
      Ana: Fixed an issue where Ana’s Shrike healing was not accurately reflecting her damage done (via Spell Power or her target’s Armor). Chromie: Fixed an issue where Temporal Loop’s return location would appear incorrect if a movement ability was used by the target. Diablo: Fixed an issue where Diablo would not be displaced by knockback and similar effects while casting Overpower. Gall: Fixed an issue where not all cases of Damage Reduction would work on Gall. Gul’dan: Fixed an issue where Darkness Within’s bonus Spell Power would not increase the healing of Drain Life. Kharazim: Can now Radiant Dash to all allied units, including Mercenaries, Creep Tumors, and Toxic Nests. Li-Ming: Fixed an issue where Tal Rasha's Elements would grant bonus damage to Calamity after being twice in a row. Murky: Egg Hunt’s Slime no longer benefits from Slime talents. Sylvanas: Targets of Mind Control will now clear their move orders when affected by the ability. Uther: Fixed an issue where Holy Fire’s damage was affected by Spell Power. Mal'Ganis is now live and it's time to check out our build guide and the official patch notes.
    • By Stan
      Alan Dabiri announced that he's leaving his current position as Game Director for Heroes of the Storm and he's moving on to another project at Blizzard.
      Alan Dabiri has been Game Director ever since Dustin Browder stepped down in December 2016. He thinks the game is in the right hands right now, as developers continue to deliver interesting new Heroes and events. He's transitioning to a new team within the company. We wish him success in all his future endeavors.
      Here's the message he left on the official forums:
      Blizzard (Source)
      In my 20-plus years at Blizzard, I’ve had the privilege of working on many awesome Blizzard games in roles ranging from software engineer to technical director to game director. Across my many roles and games, my experience working on Heroes of the Storm ranks among the best of my development career. I’ve witnessed Heroes’ evolution from a StarCraft II mod to the amazing game you see today. Heroes’ development has been fueled by the shared excitement of our team and all of you in the community, and the game we’ve built together is the game I play almost every night.
      One of the best things about developing Heroes is the fact that this team is not afraid to try new things while always striving to learn and grow. It’s been part of our DNA from the very beginning, and it’s through years of experimentation that we’ve hit our stride both as a development team, and as a game. This is possible because Heroes has an exceptional development team of both Blizzard veterans and fresh faces who are all highly engaged with the game we’re making, and the players we’re making it for.
      It’s in this spirit of trying new things that I want to let everyone know that a few months ago, I accepted an opportunity to transition off my role as Heroes’ game director to heed Blizzard’s call and begin a new adventure elsewhere within the company. The game director has always been one part of the overall leadership team that drives Heroes forward and it’s been a privilege to work among some of the best game developers at every level on the team all the way up to our production director, Kaéo Milker. Leaving a team and game that I love is incredibly difficult, but seeing the steady strength, creativity, and commitment that Kaéo and the design, engineering, and art leadership teams consistently bring to Heroes has given me more than enough confidence to make this decision. I trust that the game is in the very best hands and their work these past few months has only reinforced my belief.
      They’ve released awesome new heroes like Yrel, Whitemane, Mephisto, and now Mal’Ganis, while building on the themed content drops that let the team do fun things that only Heroes can do. They brought the smackdown (plus my favorite mount, the Luchihuahua!) with Nexomania, finally brought an epic slice of Azeroth into the Nexus with the Alterac Pass Battleground, and joined the Raven Lord’s forces with the Fall of King’s Crest. On top of that, the team has also released awesome reworks like Raynor and Brightwing while adding exciting updates like third ban and Team League improvements. With so many awesome content and feature updates, you can see why I believe that the team has brought us the best year of Heroes of the Storm so far.
      And they’re not done yet. Heroes has one of the most passionate and dedicated development teams I’ve had the pleasure of working with, and they have a ton of exciting new content in development. I can’t wait for you all to see what they have in store for the rest of this year and beyond. You can bet that I’ll be right there enjoying it with you as it’s released, too. I’m sure you’ll agree when I say that Heroes is in a great place and I promise that it’s in the hands of the best possible people to continue driving it forward. Kaéo and the Heroes team are people who play almost every night who also happen to get to work on making the game what it is today. With our continued input and support, they’ll keep doing what they do best by making Heroes of the Storm the most awesome game it can possibly be.
      I just want to sign off by saying thank you to all of you. I’ve had an incredible time working on this game and seeing you bring the battlegrounds to life every day. I’m so grateful for the enthusiasm you’ve brought to Heroes and all the changes you’ve encouraged us to make. I know the team deeply appreciates the feedback you share, so please keep it coming—and as always, I’ll see you in the Nexus!
    • By Stan
      Free Hero rotation has been updated for the week of October 16 and features Yrel, Chromie, Chen, and more.
      Free-to-Play Hero Rotation: October 16, 2018
      Malfurion Valla Gazlowe Johanna Thrall Dehaka Lúcio Falstad Li-Ming Alarak Yrel (Slot unlocked at Player Level 5) Tassadar (Slot unlocked at Player Level 10) Chen (Slot unlocked at Player Level 15) Chromie (Slot unlocked at Player Level 20) (Source)
    • By Stan
      Heroes of the Storm Highlights are back with a brand new episode of WTF Moments!
      Episode 114 starts with Sgt. Hammer catching an escaping Sylvanas with her Concussion Mine, Alarak absorbing Kaelthas' Pyroblast for Blaze, killing him with Discord Strike, and more.
      Let us know your favorite moment in the comments below and don't forget to submit your replays here for a chance to be featured in an upcoming episode! of WTF Moments.
      Previous Episodes
      WTF Moments Episode 113 WTF Moments Episode 112 WTF Moments Episode 111
    • By Stan
      Hero sales for next week include Rexxar and Zul'jin. Various skins will also become purchasable with gems starting October 16.
      Blizzard (Source)
      Heroic Deals: October 16 – October 23, 2018
      Our next set of Heroic Deals will begin on Tuesday, October16! Check out the list of upcoming featured items and Hero discounts below.
      Upcoming Hero Sales
      Zul’jin— Sale Price: 375 gems Rexxar — Sale Price: 250 Gems The following skins and mounts will be added to the featured item rotation and will become purchasable with gems until this round of Heroic Deals comes to an end:
      Upcoming Featured Skins
      Emberlord Zul’jin Covert Raider Rexxar Dark Nexus Alarak Toxic Love Doctor Morales Golden Cyberdemon Zarya Violet Roller Derby Nova Upcoming Featured Mounts
      Shadowmoon Hellboar Copper Cloud Serpent