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Upcoming Solo Shuffle Improvements: January 6th

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Blizzard highlighted improvements coming to Rated Solo Shuffle with next week's maintenance and Patch 10.0.5. The updates include more severe punishments for leavers, who will lose rating upon leaving a Solo Shuffle, and more.

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Happy New Year champions!

Before the holidays, we posted an update about future improvements that we’re working on for Rated Solo Shuffle, and we want to provide additional information on those updates. For additional information about Rated Solo Shuffle, please refer to the FAQ about Rated Solo Shuffle that was previously posted.

Coming with Weekly Restarts

Next week, we will make an update so that leaving a match will impact both Matchmaking Rating and Current Rating. We’ve received a great deal of player feedback indicating that losing only current rating has not been enough of a deterrent to leaving, and leaving is highly disruptive to the Solo Shuffle experience.

10.0.5 Improvements

We have several changes coming in 10.0.5 to improve how our system handles players who leave matches:

  • Rating will be calculated per-round in games with leavers.
    • This has been a recurring point of feedback that we agree with. The format of Solo Shuffle is intended to have all 6 rounds completed, as there can be composition or skill imbalances between individual rounds. Now, when rating is calculated for incomplete matches (matches with leavers), gains and losses will be scaled linearly based on the number of rounds completed.
  • Matchmaking Value for each player in a match will be displayed on the scoreboard.
    • We want to provide additional visibility to matchmaking. Matches are made based on the matchmaking rating of players, not their current rating. When a player enters a match, we determine the expected performance of players in the match based on player matchmaking rating (MMR). We take all the rounds into account, considering who was on each side and who won, so it matters which specific rounds the player wins, and not just the total number of rounds won, in calculating impact on MMR. We hope this helps players to better understand the matches they’re placed in, as well as rating changes of individual players based on the results of the match.

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  • A warning prompt will display the penalties for leaving if a player attempts to leave a match.
    • If a player attempts to leave a match in progress, they will be prompted with a warning that indicates the repercussions of leaving including penalties and forfeiture of rewards. The warning will have a 5 second countdown and the player will be required to hit ‘Accept’ to leave. Our intent with this change is to make the leaver punishments more visible, as well as requiring additional acknowledgement from the leaving player.

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Players who leave excessively will be subject to account review and suspensions, as abandoning matches repeatedly is a violation of the terms of service via exploiting functionality to the detriment of the game environment and the intended player experience.

Beyond 10.0.5

Looking to the future, we’re actively discussing options we might take to incentivize more healers to queue for Solo Shuffle to reduce the queue time for the damage role. This includes ways to make Solo Shuffle gameplay a more fun, rewarding experience for healers. We do not have anything to share about that right now, but in addition to leavers, it’s a foremost concern for the team.

We’re also looking into improving the UI further for both those in-queue and those who are about to queue.

As a team, we’re excited about Rated Solo Shuffle and we’re looking to iterate and improve on it in future patches. Your feedback has been valuable and greatly appreciated.

Thank you very much!

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They do that and I’ll unsub! I’am not one of those ppl that leave after a few wipes. I was in a ruby 14 yesterday and was on the second boss about to time the hell out of it, and damn healer and rogue kept dying to rolling magma. After 3 wipes I knew the last boss was gonna be even worse so I left, I didn’t need any gear in there and wasn’t gonna spend a hour wiping on bosses for nothing!

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14 minutes ago, ArthasStormrage87 said:

They do that and I’ll unsub! I’am not one of those ppl that leave after a few wipes. I was in a ruby 14 yesterday and was on the second boss about to time the hell out of it, and damn healer and rogue kept dying to rolling magma. After 3 wipes I knew the last boss was gonna be even worse so I left, I didn’t need any gear in there and wasn’t gonna spend a hour wiping on bosses for nothing!

Did you by chance try to educate them of the mechanics they were struggling with?

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3 hours ago, TyZone said:

Did you by chance try to educate them of the mechanics they were struggling with?

Educate in 14? It's a challenge mode if other fail too much its legit too leave the objectif it's too be better you win point from finish the donjon if they don't have the level they don't deserve the point. They go 13 or lesser until they have the level. 

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23 hours ago, TyZone said:

Did you by chance try to educate them of the mechanics they were struggling with?

Yeah... no. I have tried myself in a +2 on my new Prot Warrior with a 373ilvl score in Ruby LP. As a tank, I hit 29k dps. 1st place. 74 interupts. 2nd place is a Fury War with 24k dps and 3 interupts. 3rd is a MM hunt with 13k dps, 14 deaths, 0 dispels and interupts. 4th was a mage with 6.7k dps with 0 interupts and 0 spellsteals and 17 deaths. We ended the run with 31 deaths and barely timed it.

Tried to educate, tell them what tranq shot does, spellsteal, counterspell, and the VERY OBVIOUS MECHANICS of not aggroing everything around and fire being bad. All dps were ilvl 394. Oh yeah, both hunter and mage obviously got the loot too. 

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On 1/6/2023 at 7:46 PM, Fullmax said:

Educate in 14? It's a challenge mode if other fail too much its legit too leave the objectif it's too be better you win point from finish the donjon if they don't have the level they don't deserve the point. They go 13 or lesser until they have the level. 

I see.

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On 1/7/2023 at 2:46 AM, Fullmax said:

Educate in 14? It's a challenge mode if other fail too much its legit too leave the objectif it's too be better you win point from finish the donjon if they don't have the level they don't deserve the point. They go 13 or lesser until they have the level. 

I totally understand your reasoning. And I offer one simple solution. Penalty for leaving before timer reaches 0. After depletion it's whatever. But there should be some reward for people who stayed because not completing a key is literally a waste of time. There is no reward. Spending 40 minutes on a dungeon to get nothing at all is the worst thing. At least give people some valor or something 

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People actually trying to make the argument that leaving a Solo Shuffle match is the same as leaving a M+ because of people wasting your time when solo shuffle is 100% you 🤡🤡🤡

Definitely the same people not putting 'Not timed' / 'Weekly' in the description and expect it to be timed with a free carry. If you don't put that at the least I will leave after 2 wipes as a general rule unless it's in the back-end of the run. 

 

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On 1/6/2023 at 5:46 PM, Fullmax said:

Educate in 14? It's a challenge mode if other fail too much its legit too leave the objectif it's too be better you win point from finish the donjon if they don't have the level they don't deserve the point. They go 13 or lesser until they have the level. 

I think both sides of this have a point.

Ditching on a group in M+ shouldn't just be about leaving;  in fact a group agreeing eff-this-key and disbanding and then regrouping outside and doing some other dungeon is in my mind utterly legit.

But pulling together folks for a key and then someone yoinking around about it...   I'm not sure how well Blizzard's AI can be trained to spot the difference between someone hoping to poke a talent point the right direction, and someone AFKing for a sandwich because they think they'll be freakin carried.

The latter's no fun even for the carry IMO, unless they're some sort of narcissist.

But yeah, past maybe what, 4? 5?  If you can't manage the extra pain it's throwing at you, you do miss the timer and the key dials back on you..... doesn't it?

--------

I admit limited knowledge in this space and MASSIVELY scrambled.   Someone surprised me with a +4 and I did / we did lots better than I thought (much pain on the worst boss, madhouse success on the last one).   In the previous xpac someone invited me "to mythic" and I thought they meant m0 and I said it's their call but I've never been in that dungeon.

A. they thought I meant THIS ALT had never been in there, and figured it'd be a glorious fun way to get it some bonus gear.
B. it literally never occurred to them there'd be a player that late in an expansion who wouldn't yet have done that dungeon.

---------

The queue system also has no useful way to score player experience or even attack-methods in order to get compatible players together.   They seem to feel everyone's here for the Olympics or too bad.   In mythic plus I think that's fine as It Is The Way.   For the other queues everything is a mess.

 

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On 1/7/2023 at 3:20 PM, Biostrife2 said:

Yeah... no. I have tried myself in a +2 on my new Prot Warrior with a 373ilvl score in Ruby LP. As a tank, I hit 29k dps. 1st place. 74 interupts. 2nd place is a Fury War with 24k dps and 3 interupts. 3rd is a MM hunt with 13k dps, 14 deaths, 0 dispels and interupts. 4th was a mage with 6.7k dps with 0 interupts and 0 spellsteals and 17 deaths. We ended the run with 31 deaths and barely timed it.

Tried to educate, tell them what tranq shot does, spellsteal, counterspell, and the VERY OBVIOUS MECHANICS of not aggroing everything around and fire being bad. All dps were ilvl 394. Oh yeah, both hunter and mage obviously got the loot too. 

I didn't pretend it definitively solved anything, but was simply asking if they at least tried. Glad to hear you did.

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