Cant Browse site cause of near full page ad

[darougaroux 0]

Bros, You have an ad that is literally covering half the page.  I cant read anything cause its covering the page left to right.  There is no button to close the ad or anything so coming to this site is a no go for me now.  Its the ULTA Beauty Ad.  When it first comes up, it covers half the page.  Cant close it, cant move it.

Edited September 26, 2024 by darougaroux

[Natalia 37]

2 hours ago, darougaroux said:

Bros, You have an ad that is literally covering half the page.  I cant read anything cause its covering the page left to right.  There is no button to close the ad or anything so coming to this site is a no go for me now.

Hi there,

I am sorry to hear about this. Ads should definitely not hinder our users' ability to view the content on the site and make it difficult to use.

As the ad agency is running different campaign in different countries/locations, could you please let me know where are you browsing the site from? Moreover, it would be of great help if you could send me a screenshot of the ad so that I can forward it to the team handling the ads.

Many thanks for your feedback and apologies for the bad experience.

Natalia

[darougaroux 0]

Its the ULTA Beauty Ad.  When it first comes up, it takes half the page,.   No way to move it or close it.

Edited September 26, 2024 by darougaroux

[LateGamer 0]

Having a similar issue where an ad covers much of the page and will stays in the same place relative to the page when you scroll so that you can't see anything. Here's one such ad:

[Natalia 37]

On 11/5/2024 at 3:22 AM, LateGamer said:

Having a similar issue where an ad covers much of the page and will stays in the same place relative to the page when you scroll so that you can't see anything. Here's one such ad:

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Many thanks for flagging this. We have informed the team handling the ads to look into it. We are sorry for the inconvenience.