Sign in to follow this  
Followers 0
Odinn

heroes Heroes 'Conversations Around the Community'

1 post in this topic

11471-heroes-conversations-around-the-co

 

Matthew Cooper answers some questions in this blog about matchmaking, game client performance, and in-game toxicity.

 

The blog entry is as follows:

 

As the Heroes of the Storm closed beta rolls on and the game continues to evolve, we’d like to provide our perspective on some of the bigger topics we’ve seen discussed in the community and forums. As always, we brought in members of the development team for their insight.

19RBT3IUQUYB1403137112368.png

 

TIGHTER MATCHMAKING

 

We’ve heard a lot of questions about the matchmaker, as players feel they are being matched up with players of much different skill levels. We’ve seen speculation that this is being done in order to force the 50% win rate mentioned in our earlier blogs. Game designer Matthew Cooper is here to shed some more light on matchmaking.

 

Matt: As we add more players to Heroes of the Storm, the matchmaking will continue to get tighter. It’s true that in PvP games, the ideal result of matchmaking is for all players to win 50% of their matches, but that’s not the only thing the matchmaker considers. We heavily favor matching a premade five-player team with another premade team of five. If that's not possible, we will then try a premade four, and so on. As the player pool increases, these matches will become easier for our systems to put together.

 

We believe that in the best matches, everyone is of roughly equivalent skill level, but that doesn’t account for situations where a player is simply having a bad match or is playing a hero they aren't familiar with, as opposed to just being a less-skilled player overall. We’ll continue monitoring and evaluating matchmaking to improve the experience for everyone.

 

On another note, our matchmaker is a constantly evolving feature and we have plans to continue improving its ability to pair players and teams in a fair environment. We are actively working on improvements to the system and will continue to share them in a public setting as they are completed. Please continue to share your feedback as we move forward through the beta.

19RBT3IUQUYB1403137112368.png

IMPROVING PERFORMANCE

 

Next, lead software engineer Andy Bond discusses the process of making stability and performance improvements in Heroes of the Storm.

 

Andy: We are working hard on improving Heroes of the Storm on lots of different fronts, and we appreciate the community’s excitement and dedication to the game. All the feedback we’ve received has been instrumental in our goals of making the best experience possible. One of our primary focuses  is currently on stability and performance. With our February 10 release, we’ve seen a significant reduction in the number of reported game client crashes, especially memory-related, but there’s more room for improvement.

 

Memory Usage and 32-bit vs. 64-bit

 

We have seen community members recommending other players switch to the 32-bit client, although the primary difference between the 32-bit and 64-bit game clients is the amount of memory allocated (64-bit allocates more memory to start and is allowed to “grow” into more memory usage than 32-bit). In conjunction with our crash reports and research, this suggests that players with less physical RAM—or with physical RAM issues exposed by high physical memory usage—may benefit the most from switching to the 32-bit client.

 

With our next release, we are introducing smaller physical memory caps for both the 32-bit and 64-bit clients (64-bit will still allocate more to begin with and grow larger than 32-bit). This should mitigate some memory-related issues and make the 64-bit client a more trusted option, even for PCs with less physical RAM.

 

Memory Leaks

 

We have also seen speculation from the community about memory leaks. We’ve been investigating these reports and have done extensive testing, but have yet to find any evidence that indicates that’s what’s going on. However, we will continue to look at this issue, and we welcome any additional information players may have—especially reproducible data or steps related to uncontained memory growth while loading the same maps, Heroes, mounts, and skins in subsequent games. For now, it’s normal for Heroes’ memory usage to grow from match to match as new maps, Heroes, mounts, and skins are loaded.

 

Network Spike Indicator

 

With our next release, we will be removing the “Network spikes” metric from the Ctrl-Alt-F performance menu. Currently, we believe it aggregates a couple types of performance metrics in a potentially misleading way, which can cause confusion about network performance issues versus other types of performance issues. Among our current performance initiatives, we are working on some new and simpler performance metrics to replace the concept of “Network spikes,” which are planned to go live in an upcoming update and should help players better pinpoint the causes of certain common performance issues.

 

19RBT3IUQUYB1403137112368.png

LET’S BE EXCELLENT TO EACH OTHER

 

Combating toxicity is a topic we see brought up on a daily basis. A number of players would love to see more options to deal with those who ruin the game experience by trolling, using inappropriate language, making aggressive real life threats, or just being generally unpleasant. Matthew Cooper is back to chime in on the topic.

 

Matt: Toxicity is a problem in Heroes of the Storm, and just like in nearly every other multiplayer game, in comments on articles on the Internet, and out in the real world, it’s a tough problem to solve. Playing nice and playing fair is something we take seriously at Blizzard, and we all agree it isnot okay to be disrespectful to other players in any Blizzard game.

 

At PAX East, Dustin Browder touched on some of what we’ve been considering to address the issue, including the Mute Allies function, Clans, and individual Rating Systems, but we’re still exploring ways to tackle this in the most effective way, as we truly want playing Heroes to be a positive experience for everyone. With that in mind, we’re most interested in ideas that focus on promoting good behavior, and we’re listening to your feedback as we work to figure out the best solution.

 

In the end, we feel like the best Heroes experience possible is the one you get when playing with a full group. Our goal is to foster an environment where even players without a full party of friends in Quick Match and Hero League can have similarly pleasant experiences. 

19RBT3IUQUYB1403137112368.png

Thanks to Matt Cooper, Andy Bond, and others for taking time out of their day to discuss these topics. We aim to continue addressing community concerns in the future, so be sure to keep providing feedback!

 

 

There are some very encouraging thoughts in there on memory usage optimization, network spikiness, and of course the ongoing debate about how to solve toxicity in-game. Kudos to the Heroes team for continuing to be highly accessible and providing constant communication on these subjects.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Similar Content

    • By Oxygen

      We present our third Heroes of the Storm Meta Tier List for the Lúcio patch of Febuary 2017.
      Our third Heroes of the Storm Meta Tier List for the month of Febuary 2017 has arrived!
      Welcome to Icy Veins's Meta Tier List for the Lúcio patch. The goal if of this list is to try and detail game's current metagame state. The prime goal of such lists is to inform players regarding popular and trending team composition drafting strategies (i.e. the drafting metagame). Although tier listings are generally the product of balance, many factors come into play when discussing the relative perceived strengths of heroes, including player regions, maps, play style, skill level, and, of course, personal perception. As such, any tier list - including this very one - should never be interpreted as gospel, but rather, as a guide to better grasp what to expect with regards to typical drafting experiences. One useful application of such lists is to allow you know which heroes to look out for in terms of practice and counterplay, ultimately improving your knowledge of the game.
      Using the list
      As stated above, tier lists are easy to mistake for gospel. As new strategies are discovered and experimented with, so changes the perception of the relative strengths of each hero. Tier lists still prove to be useful as a snapshot of player expectations in terms of drafting. Although it is generally considered preferable to focus on high tier heroes (Prime and Core tiers), it is important to note that Heroes of the Storm's wild character and map designs make it so that any given hero's tier position is prone to fluctuate depending on the situation at hand.
      One classic example of such is that of Kerrigan on the Infernal Shrines map. Although we currently judge her to be a mid-tier hero, her drafting priority shoots up to first-pick or first-ban material on this specific map due to the nature of its objective. Certain heroes also synergise so well with each other that the sole fact of having the opportunity of drafting them together is generally enough to increase their potential. Tassadar and Tracer, for instance, are generally nightmarish to deal with for many. There are too many examples of these interactions to reasonably produce here, but we invite you to consult our guides to know exactly where and when each hero shines. The guides have been linked in the lists below for your convenience - just click any of the hero names to access them.
      If you're newer to the game, also consider visiting our glossary for a comprehensive list of discrete Heroes of the Storm terms.
      New this month!
      As per usual, a big 'thank you' to everyone who contributed to last month's list. Starting this month, I'll be giving bits of insight on some of the more notable tier changes.  You may note that this list features not one, but two new heroes! This is a small side effect of waiting around the middle of any given month to update this list. As a reminder, since last month, the number of arrows next to individual hero names represents the number of tiers they have gone up or down from. Refer to the last section for this.
      Additionally, a + or - sign (or several of them) indicates short-to-medium term predictions (which is to say, about a month) for tier increase(s) or decrease(s), respectively. These may be updated after significant balance patches.
       
      Prime Tier
      Warrior Assassin Support Specialist Artanis Ragnaros Malfurion - Varian (Tank)↑-       Prime tier heroes are considered to be extremely strong in all situations, and show no obvious weakness. They are very often banned or picked right away, as they generally dictate the pace of most matches.
       
      Core Tier
      Warrior Assassin Support Specialist Dehaka Falstad Brightwing Murky↑↑↑-- Diablo↓ Gul'dan Lúcio (New) Nazeebo E.T.C. Jaina Rehgar↓ Sylvanas Johanna Li-Ming     Sonya↑↑ Samuro     Zarya Thrall↓       Tychus-       Valla       Zeratul     Core tier heroes are strong in a wide variety of situations and have few counter-picking possibility. They should form the core of your team, and be picked after Prime Tier heroes have been distributed.
       
      Viable Tier
      Warrior Assassin Support Specialist Anub'arak Alarak↓ Auriel - Arthas Chromie Kharazim   Chen Greymane↑ Lt. Morales   Leoric↑ Kael'thas↓ Tassadar↑   Muradin↓+ Kerrigan     Rexxar↑ Lunara     Tyrael Raynor       Valeera (New)       Varian (Damage)       Zul'jin↓     Viable tier heroes are generally well-rounded that have either fallen out of favour, or, inversely, are on the rise in popularity, due to the current Prime tier contenders.
       
      Niche tier
      Warrior Assassin Support Specialist Cho'gall Cho'gall Li Li Abathur Stitches Illidan Tyrande Azmodan   Nova Uther Gazlowe   The Butcher   Medivh   Tracer   Sgt. Hammer       The Lost Vikings       Xul       Zagara Niche tier heroes have niche application on certain maps or for certain team compositions. They are generally picked to "round out" your team composition when your team composition is missing out on key components, such as a "jungler" (mercenary camps), a solo laner, or solid waveclear.
       
      Bottom Tier
      - Bottom tier Heroes are deemed to be either considerably weaker than the majority of other Heroes, or much more challenging to play properly. Although they may situationally shine, these Heroes are generally avoided by most players.
       
      Monthly metagame assessment
      If I could describe the last month and a half's metagame with one word, it would probably be nothing, because I'm currently being chain-stunned and can't take any action.
      Support heroes without access to Cleanse certainly struggle, which is why I'm skeptical about putting Lúcio, the latest addition to the cast, anywhere above the Core tier, despite solid win rates I expect will soon go down as people figure out how to better deal with him (i.e. stop chasing him). It should be noted that after level 16, his win rates jump up dramatically, thanks to Rejuvenêscia being on the very powerful side of things. If someone else can handle crowd control, I'm inclined to see him as a top tier hero.
      The Cleanse point is further exacerbated by Murky's outrageous newfound dominance, with Octo-Grab being the ultimate (or should I say, Heroic) stun button, earning him a steep 3-tier promotion. Although his recent success may even justify a Prime tier position, I'll play this one conservatively and allow players to figure out just how to counter the murloc, who hasn't seen any serious play in nearly two years. Core tier it is, but he's certainly on the watch list for an impending promotion if things don't go as planned.
      Valeera also possesses her own baked-in powerful stunning effect in the form of Cheap Shot. This is particularly relevant due to the most recent buffs that will certainly cause her to rise in popularity and in effectiveness, in spite of Cheap Shot itself being nerfed by some 0.25 seconds. Although on the lower end of the win rates spectrum, I suspect she falls into the Medivh category of high potential, difficult to master heroes. Some of her counters (Protection Varian, notably) are currently very popular, making it difficult to justify anything above Viable tier.
      While we're on the subject of Protection Varian, it would seem that the buffs to Parry-related talents and the recent shuffling of his utility (on top of the Taunt buffs) have finally caught up to the average player, as thousands have begun to grasp the advanced concept of following up and attacking stationary targets. This goes to show that a dismal early game presence can be made up by a strong, meta-defining heroic ability.
      In response to this new Prime tier contender, two of the most popular tanks have begun to slowly disappear, with Diablo and Muradin each taking a tier hit. If Diablo has been the target of some very recent nerfs, on top of players figuring out his one-trick-pony-esque playstyle, Muradin's skillshot-based stun (in the form of Storm Bolt) can't seem to find a place in a highly point-click oriented metagame. Both heroes are still strong, but not nearly as contested as they were before.
      Alarak and Thrall are two heroes that are also suffering in this meta. Both are without instant gap closers to punish mispositioning or get out of trouble or burst damage to effectively follow up on crowd control. While Thrall remains a strong solo laner, Alarak certainly is the one that suffers most as of lately.

      Sonya has recently seen some very nice buff, and, unlike the two former examples, is rather resilient to this crowd control heavy meta. She can even decide to partake to it with Leap, should you feel that the damage and survivability of Wrath of the Berserker are unneeded.
      Finally, Greymane, Rexxar, and Tassadar all saw small or big revisions to some of their talents and abilities, and it has done much needed good to their state. Greymane is particularly interesting in his newfound ability to threaten tanks through Cursed Bullet, something that was once reserved to Tychus.  If the general public has yet to adopt the wolf, it has slowly started to adopt the bear: Rexxar's win rates are going through the roof, and he's seeing more and more play, and particularly on maps that require holding specific objectives. As for Tassadar, his role as a "secondary healer" has been solidified with a much needed damage potential increase, in the form of Archon and consistent slowing effects.
       
      Feb 28 balance patch edit

      Murky, Tychus, and Varian (Tank) have all been hit by a recent balance patch are expected to go down a tier; Murky might be hit by two, though we'll wait a bit and see. The results is that Muradin, who was overshadowed by Varian and soft-countered by Tychus (on top of being less-than-stellar against Murky) should go up a tier. I went ahead and introduced the +/- rating suggestion that was made in one of the earlier comments.
    • By Stan

      A new balance patch has hit the Nexus with changes to Murky, Tychus, Malfurion's Entangling Roots, Tassadar's Khaydarin Resonance talent and more.
      Blizzard Entertainment (Source)
      Assassin
      Tychus

      Stats
      Basic Attack Range decreased from 5.5 to 4.5 Abilities
      Overkill (Q) Cooldown decreased from 15 to 13 seconds Mana Cost reduced from 75 to 65 Commandeer Odin (R) Attack range increased from 8.8 to 9 Talents
      Level 1 Press the Advantage (E) Range increase reduced from 1.9 to 1.5 Duration reduced from 4 to 3 seconds Level 13 That’s the Stuff! (Trait) New functionality: Minigun heals Tychus for 100% of the bonus damage done to Heroes after the ability ends. This will show a Heal preview during Minigun's duration that will heal Tychus as soon as the ability goes on cooldown. Neosteel Coating (Active) Increased Spell Armor from 50 to 75
      Multi-Class
      Varian

      Abilities
      Charge (E) Cooldown reduced from 14 to 12 seconds Colossus Smash (R) Damage bonus increased from 75 to 100% Twin Blades of Fury (R) Basic Attack damage penalty reduced from 25 to 20% Talents
      Level 4 Warbringer (E) Now increases Charge's slow from 75% to 85%, instead of adding a stun Level 13 Juggernaut (E) Damage reduced from 6% to 5% of the target's maximum Health.
      Specialist
      Murky

      Stats
      Murky Base Maximum Health reduced from 761 to 730 Base Health Regeneration reduced from 30.43 to 29.20 Abilities
      Slime (Q) Slow duration reduced from 8 to 6 seconds Slime slow amount reduced from 25 to 20% March of the Murlocs (R) Cooldown increased from 80 to 110 seconds Talents
      Level 1 Fishy Deal (Active) Number of Bribe stacks needed to bribe a Mercenary increased from 7 to 8 Maximum stacks increased from 30 to 32 Egg Hunt (Trait) Vision range of Fake Eggs reduced by 1 Level 4 Slime Time (Q) Slow reduced from 35 to 30% Level 7 Slippery When Wet (E) Movement Speed bonus increased from 35 to 40% Time to Krill (Passive) Slow reduced from 8 to 7% Level 13 Rejuvenating Bubble (E) Healing reduced from 50 to 40% of maximum Health Support

      Lúcio

      Abilities
      Amp it Up (E) Healing Boost reduced from 16.5 to 15.5 Talents
      Level 4 Boombox (Active) Duration increased from 20 to 30 seconds Party Mix (W) Bonus range decreased from 25 to 20%
      Malfurion

      Abilities
      Entangling Roots (E) Root duration reduced from 1.5 to 1.25 seconds Twilight Dream (R) Mana regen reduced from 1.5 to 1.25 Talents
      Level 16 Tenacious Roots (E) Root duration bonus decreased from .5 to .25 seconds
      Tassadar

      Talents
      Level 1 Khaydarin Resonance (Q) New functionality: Quest: Regeneration Globes grant an additional 50% Mana. Reward(1): After collecting 15 Globes, increase the value of Plasma Shield by 20%. Reward(2): After collecting 30 Globes, increase the duration of Plasma Shield by 100%.
      Warrior
      Rexxar

      Now has a visual indicator for Misha’s leash range. Can now issue Misha commands outside of her leash range. Misha will run to the edge of her range and leash if she attempts to go beyond.
      Bug Fixes
      General
      Replays: Fixed an issue that could cause an error while scrubbing the timeline during Replay playback.
    • By Stan

      Western Clash in Katowice is approaching and top teams will be competing for a prize pool of $100,000 USD. The event begins on March 3. A new Hero reveal will also take place on Friday.
      Blizzard posted a survival guide containing all necessary information - schedule, casters and livestreams.
      Blizzard Entertainment (Source)
      The first global event of the 2017 HGC campaign is upon us with the Western Clash set to begin March 3 in the Polish city of Katowice. In one of the biggest esports weekends of the year, HGC teams will be anxious to get their first taste of interregional competition as teams from North America, Europe, Latin America, and Australia/New Zealand finally get a chance to square off with each other after several weeks of domestic play.
      GENERAL INFO
      Stream
      Heroes Esports Page
      Date: March 3 – March 5
      Schedule: Click Here
      Format
      Information about the Western Clash format can be found here.
      PARTICIPANTS
      North America
      Tempo Storm
      Team 8
      Gale Force eSports
      Europe
      Misfits
      Fnatic
      Team Dignitas
      Latin America
      Infamous Gaming Australia & New Zealand
      Nomia SCHEDULE
      Friday, March 3 Start Time12:00 PM CET / 3:00 AM PT
      Round of Eight
      Misfits - EU (1) vs. Nomia - ANZ (8)
      Team 8 - NA (4) vs. Team Dignitas - EU (5)
      Tempo Storm - NA (2) vs. Infamous - LATAM (7)
      FNATIC - EU (3) vs. Gale Force eSports - NA (6)
      Lower BracKet
      Match 1
      Match 2
      Saturday, March 4 Start Time 12:00 PM CET / 3:00 AM PT
      Winners Bracket Round 2
      Match 1
      Match 2
      Lower Bracket Round 2
      Match 1
      Match 2
      Sunday, March 5 Start Time 11:40 AM CET / 2:40 AM PT
      Winners Bracket Final
      Lower Bracket Round 3
      Lower Bracket Final
      Grand Finals
      Talent and Casters
      Host: Paul "Redeye" Chaloner
      Wade "Dreadnaught" Penfold
      Jaycie "Gillyweed" Gluck
      Josh "JHow" Howard
      Tim "Trikslyr" Frazier
      Thomas "Khaldor" Kilian
      Jacob "SolidJake" Kulinski
      Manuel "Grubby" Schenkhuizen
      Christopher "Tetcher" Ivermee
      PRIZE POOL
      The $100,000 USD prize pool will be divided up among all competitors:
      1st - $30,000
      2nd - $20,000
      3rd - $15,000
      4th - $10,000
      5th-6th - $7,500
      7th-8th - $5,000
      LIVESTREAM DETAILS
      Can’t make it to Katowice this year? No problem! Livestreams will be available in multiple languages:
      EN: Blizzheroes (Main stream)
      FR: Millenium
      FR: Gameward
      DE: KnowMe
      ES: Sarly
      RU: HappyZerg
      RU: Luffi
      LINKS
      New HGC website
      Heroes Twitch Page
      New Heroes Esports Facebook
      New Heroes Esports YouTube
      Heroes Esports Twitter
    • By Stan

      The free Hero rotation was updated for the week of February 28 and there are plenty of Warcraft Heroes to help you complete the "For Azeroth" promotion to get the Primal Flamesaber mount in WoW. It lasts until March 14.
      Free-to-Play Hero Rotation: February 28 - March 7, 2017
      Raynor Muradin Falstad Leoric Tyrande Sgt. Hammer Anub'arak (Slot unlocked at Player Level 5) Illidan (Slot unlocked at Player Level 7) Tracer (Slot unlocked at Player Level 12) Valeera (Slot unlocked at Player Level 15) (Source)
    • By Stan

      Weekly Sales for next week have been announced. Love is in the Air bundles as well as the Ribbit Lucio Bundle will be removed as soon as sales start.
      Weekly Sale Items for Feb 28 – Mar 7, 2017 
      Greymane — Sale Price: 4.19 EUR, 3.19 GBP Ringmaster Greymane Skin — Sale Price: 3.69 EUR, 2.70 GBP Mad Martian Gazlowe Skin — Sale Price: 4.99 EUR, 3.69 GBP The following changes will also take place in the Heroes of the Storm in-game shop mid-next week:
      Bundle Removals
      Ribbit Lúcio Bundle 2017 Love is in the Air Bundle Classic Love is in the Air Bundle (Source)