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Why I Think Blizzard Must Revert the Hero League Party Size Change

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Blizzard has now limited Hero League to solo players and parties of 2. Check out why we think this is a mistake here.

 

On September 2nd 2015, Blizzard announced their plans to limit the party size for Hero League to 2, effectively preventing groups of 3 or 4 players from queueing together (groups of 5 players hadn't been able to queue in Hero League since the August 18th patch). Despite a massive amount of negative feedback from the community to the September 2nd announcement (hundreds of comments to that post stand testament), the change finally went live with the patch introducing Rexxar, on the 8th of September.

 

In this article, I will go over my reasons for thinking that this change is not good for the future of the game, and I will make the case that Blizzard has to revert the change, or at the very least promptly offer new systems for parties of 3 and 4 players.

 

Refuting Blizzard's Arguments

 

In the September 2nd announcement, Blizzard provided 3 reasons for why this change was needed and/or a good idea.

 

  1. Players within a party (of 4 players, according to Blizzard, but presumably also of 2 or 3 players) can have varying skill levels. Blizzard claims that while these partied players are happy playing together despite differences in skill, the solo-queuing player on the team should not be forced to suffer this skill discrepancy.
  2. Parties of 4 (though, again, presumably also of 3) communicate internally and are inclined to exclude solo-queueing players from the strategy discussions, reducing the team's efficiency and causing frustrations for the solo players.
  3. There are far fewer parties of 3 and 4 players in Hero League than there are solo-queueing players or parties of 2. As a result, Blizzard felt comfortable removing the former from Hero League in order to improve Match Quality for the latter.

 

In the comments to Blizzard's announcement, which are brimming with outrage and disappointment, players were quick to point out the flaws in Blizzard's logic. I will limit myself to making the simplest cases against Blizzard's argument.

 

Argument 1

 

Argument 1 is Blizzard's strongest argument, on the face of it. Varying levels of skill within a Hero League team can lead to issues. Players who solo-queue end up being placed into a team with much stronger or much weaker players, who are only there to compensate for the skill levels of others in the party. Similarly, they may face much stronger or much weaker players on the other team for the same reasons.

 

An example of the problem (or a connected problem, anyway) is a Rank 1 Hero League player queueing together with several Rank 50 Hero League players. The opponents that the Matchmaking system finds for them will be stronger than the Rank 50 players, but so much weaker than the Rank 1 player that this player can overwhelm them and single-handedly win the game.

 

While this is indeed a real problem, Blizzard is applying a band-aid fix to it, one which causes a number of players to no longer be able to play the game with their friends (which will likely drive some of them not to play at all).

 

The obvious fix to this issue is for Blizzard to improve their matchmaking system. Dota 2, one of the greatest rivals to Heroes of the Storm, allows groups of 3 players and groups of 5 players to queue together. Their limitation only excludes groups of 4 players, but it is still much better than Blizzard's solution of locking out groups of 3, 4, and 5. Moreover, Dota 2 is a game in which individual players can have a greater impact on the outcome than in Heroes of the Storm (levels are not team-wide, there are no "map objectives" as such, Heroes can grow disproportionately strong through items). In other words, it is much easier for an exceptional player to carry in Dota 2 than in Heroes of the Storm.

 

Dota 2 solves the issue in part by having two separate MMRs for players. One is a solo MMR, and the other is a party MMR (in addition to which there is also a separate team MMR). This allows players to enjoy ranked games both solo and with their friends.

 

Another game with similar problems, albeit in a different genre, is Counter-Strike: Global Offensive. There, players are not limited in the least for how they queue for competitive games (parties of 2, 3, 4, and 5 all work), and somehow Valve have managed to create a working matchmaking system to accommodate such parties. And what is true for Dota 2 is also true for Counter-Strike: individual players have a much greater impact on the outcome of a match than in Heroes of the Storm, meaning that rank discrepancies are even more problematic.

 

How the matchmaking algorithms of these two titles work I do not know, but it is obvious that you can have reasonably balanced games (no one claims, I believe, that the matchmaking in Dota 2 and CS:GO is without problems) without overly long queue times and without blocking entire segments of the playerbase from accessing the game.

 

Argument 2

 

Argument 2 is based on a seed of truth, but its connection with the party size change is tenuous at best. Communication in Heroes of the Storm games (be they Quick Match or Hero League) is not strong. Many games go by with only a few map signals and little or no text chat. This much is true. However, I would argue that a Hero League team comprised of a party of 4 players and a solo player will have much better communication and teamwork, overall, than a party of 5 different solo players, or two parties of 2 players and a solo player. The notion that 5 solo-queuers placed in a game together will suddenly begin communicating and discussing strategy where a party of 3 and two solo-queuers were not is far-fetched.

 

In my personal experience, parties of 2 are often very detrimental to teamwork in general, because they have the ability to lane together and, for the most part, isolate themselves from the rest of the team. On the other hand, parties of 3 and 4 players are forced (with exceptions, of course) to cover different lanes and, as such, be involved in the team's actions over more of the map.

 

Moreover, while a solo-queueing player who is matched with a party of 4 may indeed feel somewhat left out as the 4-player party communicates over Skype or some other voice program, most players would be happy to suffer this loss in socialisation for the added benefit of having 80% of the team working together towards a common goal, therefore greatly increasing the chances of an enjoyable, coordinated game (if not of outright victory).

 

Bonus Tip: What Blizzard could do if they want to alleviate communication issues in the game is make communication easier! One obvious way of doing this is including voice chat in the game. When we asked Dustin Browder about this during our Gamescom interview, he said that it is a feature they are interested in but which they have no timetable for (read: it's not a bad idea but they have no plans to implement it).

 

At the very least, incentives could be given to players who communicate. A system that allows players to commend others for "good communication" and which offers soft rewards for a certain number of commendations (a mount, a player profile) might incentivize communication a lot more.

 

Argument 3

 

Argument 3 is perhaps the most non-sensical. The very idea that there are not many parties of 3 and 4 players in Hero League undermines Blizzard's original point. They claim that since there are few such parties, it is fine to remove them completely from Hero League. However, if there are few such parties to begin with, it means that they show up in few games and therefore also negatively affect the experience of equally few solo-queueing players. What we are left with, then, is the notion that Blizzard were happier removing players from the game completely instead of having a proportional amount of players have a less-than-optimal experience (an assumption which, as we pointed out just above, is very doubtful).

 

Regardless of the number of players affected by this change, the point stands that it is a change in the wrong direction. This is the first time that I can think of that Blizzard is actually pushing players away from playing one of their games. No matter how many parties of 3 and 4 players show up in Hero League, this solution is a poor one.

 

Suggested Alternatives

 

In a recent tweet from Dustin Browder, an Unranked Draft Mode was proposed as a solution. In addition to this, a number of community members have been quick to offer possible solutions. It is my opinion than none of these proposed solutions are viable, and that instead Blizzard must simply revert the party size limitation and improve their Matchmaking system.

 

Unranked Draft Mode

 

An Unranked Draft Mode is a solution put forward by those who think that the appeal of Hero League lies mainly (or exclusively) in the ability to draft Heroes for a known map, and counter-pick the other team. There is a strong probability that this Unranked Draft Mode will make it into the game, as Dustin Browder suggested on Twitter.

 

This would allow players to experience the drafting process without having Ranks to fight over (and for which the MMR system would need to account). It would be, in a way, like a parallel Hero League where there is no stake and no party limitations.

 

I believe that the end-goal of potentially reaching Rank 1 (or at least, a high rank) in Hero League is the main reason people choose to play in that format. The drafting process is a necessary requirement of any competitive match system, but it is not the main reason to play competitive matches.

 

The lack of stake in Unranked Draft Mode leads to a possibly extremely frustrating problem. Imagine that you and two friends queue into Unranked Draft Mode to get as close as possible to a "competitive" game feel. You sit through (and enjoy) the drafting process, you load into the map, and then you realize that your two teammates have either no idea how to play their Heroes or have no real interest in winning the game. Why? Because there is no more incentive to winning this game than there is to winning a Quick Match. Can the same happen in Hero League? Yes, but the incentive of ranks makes it much less likely.

 

Finally, even if Blizzard begin working on an Unranked Draft Mode today, it will still probably take some time to make it into the game. Time during which segments of the player population are left without any viable option for competitive play (and which Unranked Draft Mode does not really solve, anyway).

 

Quick Match and Team League

 

Quick Match is often suggested as an alternative to players who want to play together as parties of 3 or 4. It can be an enjoyable experience, and indeed many players (even those over the level 30 required to access Hero League) only play this format. It is a good learning tool. It allows players to complete their quests or play new Heroes without too much pressure to perform on their shoulders. It allows experienced Heroes of the Storm players to bring their friends into the game without throwing them into a very tough, competitive environment.

 

But Quick Match also has a slew of problems. Because most people use Quick Match to complete quests with Heroes that they do not like to play, or to try out new Heroes, the overall quality of games suffers. Furthermore, since it is impossible to know what Battleground you will queue into or what composition the other team will have, ideas like countering the other team's Heroes or choosing a Hero that is strong on a given map are thrown out the window. These are aspects that add a lot of depth to Heroes of the Storm.

 

Quick Match games also often feature players who are trying out the game for the first time(s), and they have the potential of being mirror matches (which can be boring and, at any rate, reduce the immersion of players).

 

But the biggest problem with Quick Match is that there is nothing to play for. It has no stake. Most people who play Hero League do so not just for the increased level of competitiveness, but also because they want to improve their rank. They want to be able to quantify their improvement and their success. Even if most of them will never reach Hero League Rank 1, it is still a goal to aspire to which motivates players. Quick Match lacks such an end-goal, not to mention that it lacks the ability to pick and counter-pick Heroes based on Battleground and on the other team's Hero picks.

 

Team League is often touted as the go-to alternative for 3 and 4-player parties who cannot engage in Hero League. But this is not a viable solution either.

 

Chances are that groups of 5 or more friends are already playing Team League, provided that they can and want to play Heroes of the Storm together competitively. And if a group has fewer than 5 players, playing in Team League involves a number of things.

 

For one, 1-2 strangers must be found and then brought into the group of friends. Then, a schedule must be devised where all 5 players can now be online at the same time in order to engage in Team League games (and everyone knows how difficult synchronizing the schedules of 5 different people can be). Finally, the aspirations of the new recruit(s) must be appeased (these new players may not be satisfied with losing games, since they joined a team to perform well, and not to play with friends).

 

More than anything else, though, switching from a group of 3 friends to a team of 5 players (including 2 recruits) and using this team of 5 players to play exclusively against other 5-man teams considerably raises the intensity of the competitive level. Long gone are the relaxing 2-3 hour playing sessions after school or work; now you've got "team practice" and you had better not fail!

 

Mixed Hero League

 

This is a suggestion I have not seen thrown around very much, and which I have tentatively named "Mixed Hero League". I propose that this be implemented instead of "Unranked Draft Mode", and that it should essentially be a Hero League that is open to solo-queuers and parties of 2, 3, 4, and 5 players. Any solo-queuing players who do not want to participate here and instead only play against other solo-queuing players would have an option for "Solo queue only", which would instead place them in a sort of "Solo Hero League".

 

This would allow partied players to enjoy the game with their friends in any combination whatsoever, while still giving players the option to participate in a ranked environment where there are no parties. It is possible that not enough players would tick the "Solo queue only" option, of course, resulting in poor matchmaking and long queue times for these games, but this would speak volumes for the popularity of a Solo Hero League.

 

It has been pointed out that it is problematic to have so many parallel matchmaking queues running, but I fail to see how much of a difference there is between two ranked queues (Hero League and Team League) and 3, especially if you consider that both Quick Match and Unranked Draft Mode use MMR, even if this is not reflected in any visible ranks.

 

Reverting the Change

 

In my opinion, Blizzard have no choice but to revert this change and allow parties of 3 and 4 players back into Hero League. I would go so far as to say they should allow parties of 5 players in as well (as Dota 2 does). They must do this or else see a significant loss of interest from a solid chunk of their playerbase.

 

Not everyone who is playing in groups of 3 and 4 will outright quit Heroes of the Storm because of this, but some will. And why wouldn't they, when they can play together with their friends in any number of other online games.

 

I would argue that the proposed benefits of this limitation (improving the experience of solo players and improving team communication) are not worth excluding parties from Hero League, and are also probably not even attainable by excluding these parties from Hero League.

 

Instead of having these limitations, Blizzard must simply improve the matchmaking system of Heroes of the Storm and provide players with the tools and the incentives to promote communication and teamwork.

 

What is your opinion? Are you happy that solo-queueuing players no longer have to be paired with and against groups of 3, 4, and 5 players? If you are playing in a group of 3 and 4, will you switch to Team League? Quick Match? Unranked Draft Mode? Or will you give up altogether?

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So much truth in this post.

I was so dissapointed with these changes, because I was just about to start playing hero league with my friends, and then this happens. HoTS does have alot of potential, the game is fun and all that, but this is just isn't healthy for the game anymore.

The fact that this game is supposed to be heavily based on team work to accomplish your goals, and instead they're pushing us more to queing solo. Just plain ridiculous.

I pretty much agree with your point of fixing the matchmaking system, it still isn't working as it should. Fixing that would solve most of the problems this game has.

Adding voice chat also seems like a good idea, since stopping to write is mostly too slow. In case you're playing in a group of 4 friends, and the 5th one being solo, you can easily share your strategy with him/her with in-game chat, while using skype etc. With your friends to goof around or something similar :D Of course there should also be the option to toggle it off, in case you don't want to use it.

I'm also one of those that would prefer to get rid of random team comps and add drafting in quick match too (it isn't that quick anymore though :D) Sometimes you'll just get so bad team comps that some matches become unwinnable only because of that. This is just my opinion. It wouldn't be that bad to add un-ranked draft mode in the future, when the most problematic things have been solved.

I won't give up on this game yet, as I said, this game does have alot of potential. Blizzard just has to listen to the feedback they're given, especially when the recent changes have left majority of the fans unsatisfied.

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      3. In our experience, the experience globes haven’t universally motivated passive play. In general, they have motivated more aggressive play and more interesting combat, as both sides are trying to get a better position so that they can collect the experience globes for themselves.
      4. Our game is very differently paced from other MOBAS due to a variety of factors. I’ve seen the narrative that two people are just going to sit near their minions and do nothing while they collect XP, but, at least in my mind, our games just don’t play out that way. We have multiple 2, 3, and 4 man rotations on nearly all of our maps happening at different points of the game, we have map objectives that heavily encourage teams to fight 4v4 or 5v5 depending on the map and game state, and we have mercenary camps that add another layer of depth to where heroes should be positioned on the map at any given point and time. All of these factors heavily disrupt the idea of being able to sit in a lane for multiple minutes on end while doing nothing but soaking XP. Because of this, I don’t believe that due to this change that the optimal play for all 5 members of each team is going to be to sit near minions and collect globes. If I’m wrong and this kind of passive play does dominate proper gameplay, then we would make changes to ensure that it isn’t the case anymore.
      Overall I would say that yes, this is a big change to the game, and it’s something that we are going to iterate on, and, like all changes to our game, it’s something that we can remove, keep, or only keep the best parts depending on how it pans out.
      Can you share any information about your plans for ARAM?
      The team has been discussing replacing the existing Brawl mode with dedicated ARAM queue (random ARAM map rather than weekly map rotation). That would mean reworked rewards, ARAM games will likely to contribute towards daily and special events quests credit, and probably some improvements to the hero selection screen (swaps or rerolls maybe?).
      Does this mean we would not be seeing any of the other previous Brawls or would those make a return?
      Sadly, non-ARAM Brawls are pretty expensive to maintain. We'd love to keep the Brawl mode hidden, and set up something fun there, for a week or two, on special occasions, such as seasonal events.
      Aside of improving the AI, there are any plans to implement any loss forgiveness/safe abandonments features for matches with leavers, specially at draft modes?
      I agree, there's hardly anything as frustrating as losing Ranked game 4v5. Handling AFK/desertions in Ranked has been a hot topic for years, and we have done a lot of research on that. Loss forgiveness doesn't play along with the current leaver penalty system too well though. We'd like to rework the ranked penalty system at some point, and that will get us into a better spot for adding some insurance against leavers.
      Why was Deathwing gold cost increased to 20k instead of 15k? I wanted to get him on day one so I saved up 15k. Now I have to go farm another 5k to even get him.
      Hi, /u/f....yeah! This was something we planned from early in his development to recognize that Deathwing is something truly special in the game on many fronts. Giant Raid Boss! Two ability kits!! DEATHWING!!! For those reasons and many more, the original intention was actually for him to be our first Mythic hero. Those plans happened long ago and got a little lost across his development even internally, so I understand how people feel disappointed that they didn't have the opportunity to save enough gold for him in advance. We should have set that expectation at his announcement and I'm sorry about that. We'll do better communicating about one-offs like this in the future.
      Can you shine some light on how the Tass and DVa rework are coming along?
      Both are coming along nicely! Tass recently got some of his new art FX (courtesy of /u/Blizz_Thomas) and we're pretty much finalizing his balance/design changes. He should be in your hands soon™. Dva is still a ways off, but we're working hard on it!
      Why did Deathwing have no skin at release?
      His skin wasn't ready for this year. We have something really cool planed for him though. This is what I'm personally working on at the moment. Please accept The Destroyer Brightwing skin in the meantime as a peace offering.
      Have you thought of making a weird map, like a single-lane map with a real objective (so not just an aram)? Or 5 lanes, to go silly in the other directions?
      Yes! Very early in development we experimented with a lot of different map types like 4 lane maps, giant maps with huge jungles and only 2 lanes, etc etc. We learned a lot about how easily macro play could become the dominant strategy and how mount speed/globals should be tuned.
      I vaguely remember a map that had "waygates" on either side of the map which let you instantly teleport between the two if your team had control of both. We learned very quickly that giving your entire team a Zagara Nydus Canal was a bit OP.
      Not really an important issue, but as a D.Va main across both games it always sort of bothered me how in Overwatch D.Va's mech shoots alternating spread shots, like two shotguns, while in Heroes it is animated more like two chainguns, constantly firing projectiles rather than staccato bursts. Is there a technical / design / deliberate reason for this? Not a big problem, I've always just been curious.
      That fantasy/mechanical mismatch is something we will be addressing in her upcoming rework ?
      Lilith is clearly the most hyped character from Blizzard IPs right now. She got great introduction followed with perfect visual design. It's going to take years before we see her in Diablo 4.
      Since hots already introduced decent amount of diablo lore, how insanse is the idea of having Lilith in hots before D4 is released?
      Lilith is awesome and though we would love to bring her to the Nexus, we think it would be best for the Diablo team to show her off in their game first. Sorry guys, gonna have to wait on that one for a bit.
      You undoubtedly have lots of internal statistics on which you based your hero balancing. Would you mind sharing these statistics? It does not have to be something fancy - for example just posting a spreadsheet here on the subreddit. I might be useful to see how i.e. hero winrates differ from the data available to community through replay analysis.
      We do use a lot of statistics when looking at balance. However, at this time we don’t have plans to share them publicly.
      I do share statistics from time to time, but am wary of showing something like a whole spreadsheet of win rates on some specific date. The main reason is because statistics can and almost always are misinterpreted to fit a certain narrative, and it takes lots of stats from different places to put together a complete picture about what’s going on.
      For example, in regards to purely win rates the game has almost always been in an excellent spot across the board, yet that hasn’t always felt like the case with player feedback, nor with what they are picking and banning at various levels of play. If we balanced the game purely based on win rates alone, you would see a whole lot of changes that seem to make no sense at all, because they don’t reflect the reality of what players are experiencing.
      I can give some broad points about our statistics over the years that I’ve observed:
      1. Win rates across the board, especially for talents, are almost always very close. I would say about half the time is the most picked talent the one that’s actually winning the most often.
      2. Niche heroes tend to have much higher win rates than others. This is even more impressive if you think about how they often have a negative stigma for not being strong, yet they still win despite that team morale hit that often happens when they are taken.
      3. Hero pick and ban rates rarely reflect what’s actually winning, and more often reflect community sentiment on what they believe is strong, or is something that players more generally just don’t want to play against.
      Can we get a look under the hood at the Match Point breakdown? as in how does one person get 15 points and the other 26 points in the same Bronze 5 win
      Hi there!
      There are a couple of factors involved with this:
      - Uncertainty: The more time between games, the less confidence the matchmaker has in your skill rating and so the more it is adjusted
      - Dampening: At extreme ratings, we limit the ability to move in a particular direction. This is so we don't get people off in Narnia without the ability to play with anyone
      - Bronze 5 Hugeness: Bronze 5 covers a large skill rating and has its own dampening in it as well, so while you are moving the same rating, you might not be moving the same ranked points until you get to Bronze 4.
      This last point is something we're taking very seriously and investigating what to do about it.
      Why don't you update all Regions at the same time? I'm just curious!
      We want to make sure the game is available to the maximum number of players the maximum amount of time, so we try to make sure we take each region down when the lowest number of players would be playing. When the US has the most people online, Europe has the least and vice versa. There are other factors that affect the time, but that is far and away the biggest reason.
      I am clearly biased when I ask this, but are there any plans to retune Butcher into baseline Ranked viability whilesimultaneously nerfing his snowball potential (so he doesn’t simply break QM completely, especially for new players)?
      We're currently taking a holistic look at Butcher, focusing especially on ways to make him more "generally" usable and reducing some of the pain points with his baseline quest ?
      Is it intended that Death wing can be stopped by void prison?
      Yes, this is intended. For most enemy interactions, think of Deathwing as a Johanna who always has her trait up.
      Since we got ARAM, both Chromie and Azmodan got reworked. Would you consider enabling them for ARAMs in their current state?
      Good news! Azmodan and Chromie are available in ARAM as of the Deathwing patch ?
      I'll bring up the Varian question in our next design meeting.
      Malthael is considered by most to have pretty poor talent diversity. And his trait build is lacking at the moment. Is this something you see with the data on your end and are you planning on giving a once over to some of the bigger offenders?
      After digging into the data, Malthael is still one of the best heroes in our game in regards to talent diversity. That narrative simply isn’t reflecting the reality of his talent choices. As an example, at Level 1, 40.3% of people are picking On a Pale Horse, 40% of people are picking Fear the Reaper, and 19.7% of people are picking Death’s Reach, with all 3 of them having similar win rates.
      That being said, like every hero in our game, I don’t believe his talents are perfect, and he can definitely still use improvements.
      We've heard many times how remaking Arthas's model is a large undertaking that, art-wise, is basically an entire new hero. How much work is just a new set of animations? 
      So, it's hard to say exactly how long just re-animating Arthas would take but generally it takes us about 20ish weeks to fully animate a hero start to finish. So, somewhere in that range. I can't give a specific range because every hero takes more or less time depending on their complexity. A simple biped like Raynor could take half the time to animate in comparison to someone like Deathwing who has 4 legs, wings, and a tail. All those extra bits really add up and extend animation time. Kit complexity, extra models, and stuff like that also add to animation time. We also have to consider what state Arthas is under the hood in terms of rig and data set up. Having extra issues to deal with on top of just doing the animating work can really slow down the whole process. Ultimately, slowing down the whole process impacts all of the cool new stuff we're currently working on too so it's a tough trade off.
      With Overwatch 2's recent reveal, will the artists and dev team be collaborating with the OW team to create new skins/ integrating talents for the existing roster of heroes perhaps during a rework?
      I don't believe there's any plans to update current heroes talents based on the OW2 reveal, however it's certainly possible in the future once the game is released. On the art side we always want to be sensitive to the source material for our content and if we decide to make a new hero or skin we would certainly collaborate with the OW team to build the best version possible.
      Good morning. when are you going to buff to tracer ?
      We do have plans to liven things up for Tracer, but we're not ready to share details quite yet ?
      When will quick match be removed from the game? Or at least fixed? Quick match's current incarnation being a problem has been common knowledge for years, but nothing has been done to address it, despite quick match being any new player's first experience with the game.
      Quick Match has been a topic that has blighted my dreams, affected my relationships, altered my gravitational pull with the Earth, caused many discussions in the office, and largely just followed me around like a shadow made of tears and frustration.
      From issues stemming from New Heroes being 2/3rds of the queue for the first week or so of a hero's release (seriously, how do you expect us to be able to matchmake that?), or issues with Call of the Nexus, or to the time it broke for 3 days and made any match it wanted to, Quick Match has kept me awake when I would rather be asleep for far too long.
      However, what can we do with it? It's our most popular game mode and we are, I think, the only MOBA that allows you to pick a hero before entering matchmaking. We are Just. That. Nice.
      So, what do we do with it?
      - Nothing: You can just play it as is, get some amazing games, get some... other games, play the newest and shiniest hero... eventually?
      - Blind Pick/All Pick: We become more like other MOBAs and you can pick your hero in turn and do/don't get to see what your opponents pick until the timer is up, and then the guy that didn't get what he wanted leaves the game and overall sadness goes up in the world by 0.002%
      - ANARCHY: We just turn all the Quick Match rules off and hope the problem solves itself!
      As us Brits like to say: Answers on a Postcard addressed to the Nexus and I'll collate the responses.
      Arams are amazing is there a plan to add a ranked version of it? This might add some sort of strategy to the mode.
      While that sounds like a nifty idea, we don't have any plans to add a ranked mode for ARAM at this time.
      I'd have a few concerns with doing it - primarily that ARAM is intended to be a fun, wacky mode where you can kind of wind down and relax. If we turn it into a competitive thing, a lot of that spirit can easily be lost in the name of created a better ranked experience.
    • By positiv2
      This thread is for comments about our Anomalies guide for Heroes of the Storm.
    • By Stan
      Sleepy Cloud is still on sale this week for 1,000 Gems, but you can no longer buy the 360 Day Boost.
      Don't forget to check out this week's Free Hero Rotation and Deathwing Patch Notes!
      Deathwing is free for all Virtual Ticket holders, but if you're buying the Hero with Gems/Gold, you may have noticed an increased price.

      Hero Sales
      The following Heroes are available for purchase at a reduced Gem cost:
      Heroes Old Price New Price Hanzo 750 Gems 375 Gems Imperius 750 Gems 375 Gems Muradin 500 Gems 250 Gems
    • By Stan
      This week's brawl is Industrial District! The single-lane Overwatch-themed map comes with standard play and shuffle pick and the goal is to destroy the enemy Core to claim victory. Complete three games to receive a Loot Chest.
      Blizzard (Source)
      This week’s Heroes Brawl is Industrial District! Slide around and slug it out in the heart of Volskaya in this Overwatch-themed, single-lane Battleground featuring lots of conveyor belts and tons of action.
      Rules:
      Shuffle pick - Choose from one of three Heroes before entering the battle. Standard play - no talent or level restrictions. The first team to destroy the enemy Core wins! Rewards:
      Complete three matches of the Industrial District Brawl to earn a Loot Chest! Find out more about the Heroes Brawl game mode on our Heroes Brawl site; and as always, you can find more information on this week’s Brawl by clicking the Brawl Info button at the bottom of the play screen when preparing to queue for the Brawl game mode.
    • By Stan
      Due to some unexpected issues, Blizzard's delaying the Deathwing patch in Europe and the update should go live at around 5 PM PST (2:00 AM CET).
      Meanwhile, the patch has hit other regions and you can read the full patch notes for details.
      Blizzard (Source)
      Hello,
      Due to an unexpected issue found, we’re delaying the Heroes of the Storm live patch release in EU region to 5pm, tomorrow, December 4, PST.
      Sorry for the inconvenience, and thank you for your understanding. We’ll get it ready as soon as we can!
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