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Overwatch Developer Update: Popular Community Topics #2

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Overwatch game director Jeff Kaplan made an extensive video, where he talked about some of the most popular current community topics.

 

These issues include ranked play, matchmaking, server connections and the Beta in general. We have a recap of the video just below it:

 

 

First of all, the team has no firm design yet for ranked play, but they want to make it appealing to as many people as possible. They still believe that a queue for a full team of 6 is what they want to do, but they understand the need for queuing solo or with a couple of friends. This, however, can lead to negativity as players may blame their teammates for a bad match-up. Jeff honestly admits that he can't guarantee that matchmaking will be perfect.

 

On the topic of matchmaking, Overwatch's matchmaking has elements that don't exist in other games, so things can get tricky. For example, hero switching is one of these features; a player isn't equally good in all Heroes. Moreover, the team wants people to play with their friends regardless of skill. Another issue rises when games start on equal footing, but someone decides to leave; the matchmaker needs to decide if the player who left can be replaced or if the match should be canceled. These are some of the factors/challenges that the team has to face when working on matchmaking.

 

As far as server connections are concerned, players in North and South America, and in Australia have had greatly improved ping times, but longer queue times. Europe, Russia and Asia will see improvements in ping soon.

 

Lastly, Jeff talked about the Beta period itself. He acknowledges that if they could do the Beta again, they would do it differently. He also apologised to all the players who want to play and haven't had a chance yet. The Overwatch team was always aiming for a small, closed Beta and therefore perhaps it would have been better to call it an Alpha to lower people's expectations. Interestingly enough, Jeff revealed that they aren't at a point to support everybody. They will see what they can figure out, but worse case scenario the game will come out in the end of spring.

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