Wrich73 0 Report post Posted March 19, 2019 Been paying yearly for premium access. Apparently that isn't good enough anymore.I no longer have premium access, even though its in effect until April 4th, and when I try to manage my subscription I am prompted to pay for an even more expensive annual plan. Quote Share this post Link to post Share on other sites
Valks 2,373 Report post Posted March 19, 2019 Hello there! There is currently an issue with the premium service, with patrons being flagged as non-patrons for some reason. It's the middle of the night for EU (where our team is based that can fix this), but we're working to get this fixed ASAP and it will be the first thing they look at in the morning. Our apologies for the issues! Quote Share this post Link to post Share on other sites
Draugrs 0 Report post Posted March 19, 2019 My account seems to be showing as none premium when I also have a yearly subscription. Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted March 19, 2019 Sorry about that. All my fault. It's now fixed and you can read explanations here: Quote Share this post Link to post Share on other sites
