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Starym

Big Third-Party Software Banwave Catches Innocent Users and Is Being Reverted

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Blizzard are apparently hard at work suspending a large number of players across many categories, as there's just been a massive bot/third-party software banwave, which has unfortunately caught many innocent players in it as well.

The banwave was a heavy one, with 6 month suspensions being handed out, and may have also been targeting character appearance changing software like iMorph and jMorph (which is illegal under the ToS, but hadn't been targeted so far, and can potentially do a lot more than just appearance changes). However, a very popular addon for enabling controllers, ConsolePort, was also flagged as illegal in the wave, and while players weren't quite sure if that was  intentional or not, it is now clear that it was indeed a mistake.

g6zbjwnt6c171.jpg
Source: Aporpheus.

Many players are reporting their suspensions being overturned, especially after mod creator Musk contacted Blizzard directly, as the mod is actually explicitly approved due to it's helpfulness to players with disabilities. While it's unclear if you have to appeal or if the bans are getting revoked automatically, it's probably best to put in an appeal anyway, just to be safe.

Quote

It has been fixed for me, I just want to make sure others know. I was very worried at first and I want to make sure others see this to breathe easy! - Pitchachu
...
This happened to me today and I was able to get it overturned within an hour. - fuck_classic_wow_mod
...
Do not fear, my ban just got revoked. I suggest you open up a ticket If you haven't already. - Aporpheus
...
 

It is still a little unclear whether the i/jMorph suspensions were intended or not, as there are a few reports of those bans also getting rescinded, but nothing close to the ConsolePort numbers. And since the program is actually against ToS, but was considered "ok" by some in the community due to it being around for so long and never getting flagged, it's still looking a little more likely that that part of the banwave was perhaps intended.

Here are just some of the reddit threads on the matter:

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I really wonder how much of your personal info blizzard uses to make metrics, like 'how much time players spend on other games' etc

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56 minutes ago, Elfomal said:

I really wonder how much of your personal info blizzard uses to make metrics, like 'how much time players spend on other games' etc

Not really a personal info, is it..

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1 hour ago, Prophet001 said:

Got a lot of botters though.

Like A LOT.

Certainly a lot more botters than controller users.

thats true but i think even one controller user is one to much when its ok to you the software looks like the detection software needs an update

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Uncommon Patron

Look at it from another angle though... eliminating false positives means even more intrusive scanning of your hardware.  At what point does it become a privacy concern?

So the false positives, as unfortunate as they are, must be viewed against both the harms of bots running amok and the scanning of personal computers.

 

PS.  Of course, its important that an appeals function exist so the 'collateral damage' is kept to a minimum.  And it seems in this case that Blizzard has done just that.

Edited by DahkCeles
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8 minutes ago, DahkCeles said:

Look at it from another angle though... eliminating false positives means even more intrusive scanning of your hardware.  At what point does it become a privacy concern?

So the false positives, as unfortunate as they are, must be viewed against both the harms of bots running amok and the scanning of personal computers.

 

PS.  Of course, its important that an appeals function exist so the 'collateral damage' is kept to a minimum.  And it seems in this case that Blizzard has done just that.

dont get me wrong im totally fine with collateral damage if it serves the cause but in this situation it feels like it would be easy to let the software know that there are some exeptions you know what i mean

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12 hours ago, DahkCeles said:

Look at it from another angle though... eliminating false positives means even more intrusive scanning of your hardware.  At what point does it become a privacy concern?

So the false positives, as unfortunate as they are, must be viewed against both the harms of bots running amok and the scanning of personal computers.

 

PS.  Of course, its important that an appeals function exist so the 'collateral damage' is kept to a minimum.  And it seems in this case that Blizzard has done just that.

Based on the ToS they have the full right to scan what is running on your PC while you have any of their programs launched. Sure, it's intrusive as hell, but you agreed to it by running their program, just like steam or other launchers can run a PC survey, even though they won't use the data to screw you over.

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9 hours ago, Andser said:

Based on the ToS they have the full right to scan what is running on your PC while you have any of their programs launched. Sure, it's intrusive as hell, but you agreed to it by running their program, just like steam or other launchers can run a PC survey, even though they won't use the data to screw you over.

Every company uses that data to screw you over, the only question is if you are aware of it or not

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Uncommon Patron

Similar to the no-more multi-boxing software they instituted in Retail.  Bots and cheaters ruin things for everyone else.  I had fun back in the day multiboxing, but using software is now No Bueno with Blizz, so I don't do it anymore.   Again bots/hackers/goldfarmers and cheaters ruin games for everyone sadly.

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