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Coming Soon: Dynamic Bundles

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In an effort to improve the experience for players who wish to purchase content in Heroes of the Storm's bundles, but might already own a particular Hero or skin, Blizzard is introducing Dynamic Bundles - bundles of three or more items where their price will be reduced by the cost of whatever content within the bundle you already own!

 

The only exclusions on Dynamic Bundles are:

  • Two-Item Bundles. In these cases, you cannot receive a discount on the second item (typically a skin) if you already own the first item (typically a Hero).
  • Bonus Items. If you own ALL of the contents of a bundle except for its bonus items (such as the Stimpack included with the Starter Bundle), you cannot purchase the bundle for only the bonus item (special bundle mounts, etc. would also apply here).

Complete details on Dynamic Bundles from Blizzard are as follows:

 

Blizzard Icon Coming Soon: Dynamic Bundles

 

Until this point, the Heroes of the Storm Shop has only featured bundles that we refer to as “Static”, meaning that their prices and contents were inflexible. We weren’t quite happy with the way this experience might feel for players who already owned some of the items a bundle contained, and feedback from the Heroes community has mirrored some of our own feelings about bundles. With these things in mind, we set out to make improvements, and we’re pleased to announce that Dynamic Bundles will arrive to the Shop with our next major Heroes patch!

 

WHAT ARE DYNAMIC BUNDLES?

 

REWYIMA6MXQ01438886231564.png

 

In short, Dynamic Bundles are bundles that offer three or more items, and their prices will be reduced when you already own one or more of the items they contain. You can expect that a Dynamic Bundle’s total price will be lowered based on the prices of the items that you already own within that bundle.

  • For example: Consider a Dynamic Bundle that includes the Roller Derby Nova Skin. If you already own Roller Derby Nova, the total cost for that bundle will be reduced by the Skin’s bundle price.

However, there are some exceptions where you will be unable to purchase a bundle if you already own some of the items it contains.

  • Two-Item Bundles: These are Static Bundles that cannot be purchased if you own one of the two items they contain.
  • Bonus Items: You will be unable to buy bundles that include items such as a Stimpack or bonus Gold if you already own all of the other items that bundle contains. For example, you will be unable to purchase the Starter Bundle (pictured above) if the Stimpack it offers is the only item you do not already own.

 

GOLD MAY BE HEADED YOUR WAY

 

As part of these bundle improvements, and to help thank those among you made purchases early on during Heroes of the Storm development, we’re going to grant gold to any players who may have purchased the same item more than once by buying a bundle that contained items they already owned.

 

What’s more, as part of our upcoming changes for Ranked Play, we’ll also be granting Gold to any players who created named Team League teams.

 

We’ll begin granting Gold to players who made duplicate purchases via bundles, or created named Team League teams, in a few days. If you’re among these players, be sure to watch out for an email from us at the address associated with your Battle.net account. You can also keep an eye on the official Heroes forums to find out when we’ve begun to send out Gold.

 

UPCOMING BUNDLE CHANGES

 

We felt that it’s time to refresh some of our current bundle lineup in the Heroes Shop alongside the arrival of Dynamic Bundles. The Nexus Bundle in particular has been around for quite a while, and we’re planning to replace it with the new Storm Bundle.

This bundle swap means that the Nazeebra Mount, which is exclusive to the Nexus Bundle, will also be removed from the Shop. However, we’re going to keep the Nexus Bundle available as a Dynamic Bundle for one week following patch day so that those of you who have been eyeing the Nazeebra Mount can still obtain it during this time.

 

STORM BUNDLE
  • Anub'arak
  • Falstad
  • Gazlowe
  • Nazeebo
  • Nova
  • Sonya
  • Tassadar
  • Tyrande
  • Storm Lord Falstad Skin
  • Grimskull Nazeebo Skin
  • Roller Derby Nova Skin
  • Wrath Sonya Skin
  • Cyberwolf Mount
  • Rainbow Unicorn Mount

With the arrival of our next patch, we’re also going to add two brand new hero-only Dynamic Bundles. Check out the upcoming Conquest and Domination Bundles below!

 

CONQUEST BUNDLE
  • Arthas
  • Jaina
  • Rehgar
  • Sonya
  • Zagara
DOMINATION BUNDLE
  • Chen
  • Diablo
  • Gazlowe
  • Kerrigan
  • Uther

If you’re looking for more news from the Nexus you’re in luck, because we just announced a slew of new Heroes, a new Diablo-themed Battleground, as well as big changes for Ranked Play, at gamescom 2015. Our next major game update is just around the corner, so keep your eyes locked on the official Heroes sitefor more announcements about the impending patch.

 

Thoughts on this new bundling system? See any potential new bundles you might take advantage of?

 

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      There are many factors we consider when deciding which heroes to add to the game so I can't make any immediate promises, but we'll be keeping this in mind as we look to add more support heroes in the future.
      I have a question about the state of Mana:
      New heroes normally dont have mana issues if they have mana at all (Genji, Hanzo, Tracer,Maiev,Deckard, Yrel, Whitemane,Fenix,Junkrat). Older heroes like Rehgar or Uther are out of mana after the first mid lane brawl. 
      Is this discepancy intentional or do you want to close this Mana cost gap?
      Thank you for the question Kallesin.
      This is actually a very hot topic right now among us. We have an hour long meeting this week to align ourselves with what Mana means to our game and what direction we want to move towards. 
      While it is a very powerful tool from a balance design perspective, it is not really 'fun' to run out of Mana. Since our game is fast paced and 'brawly', I think we need to be a little on the forgiving side when it comes to Mana tension.
      As more heroes enter the Nexus, knock backs and displacements in the game are increasing. Will dazes/knock backs ever become keywords and have talents that interact with them?
      For example, supports have ways to give armor or interact with stuns/silences/slows, but the only way to deal with knock backs is Cleanse, or other Unstoppable effects. Will this continue as is, or will there be other ways to counter play?
      Hey USSKorolev, thanks for the question.
      Just to clarify for some readers, we have a number of displacement abilities that also have stuns tied to them. For example, Johanna’s Condemn, Garrosh’s Wreckling Ball, or Junkrat’s Concussion Mine. One of the key reasons to have these stuns is to break moving channeled abilities such as a Li Li’s Jug of 1,000 Cups. Another core reason is that the stun can help to add “weight” to the ability and make it feel a lot better to use. Without the stun on Condemn, heroes would immediately start moving following the initial displacement, often due to previously queued up move orders, and the ability just wouldn’t feel right. That pause helps players to recognize the impact and allows Johanna a small opportunity to capitalize on this ability.
      There are of course a number of displacement abilities that do not have this stun which we refer to as “dazes”, including ETC’s Face Melt and Falstad’s Mighty Gust. I’m not sure we have discussed adding a new keyword to interact with these abilities specifically, although it’s an interesting thought.
      We’re always interested in giving players counterplay options, so it is something we will talk about internally. I do think there are a few issues though which I’ll go through: 
      First off, most knockbacks happen extremely quickly, too quickly for you to react once they occur in many cases. Take the ETC Face Melt example, you’d basically have to preemptively use your counter to avoid the displacement – which gets into the territory of pre-cleansing and Unstoppable effects, which we already have. If we said this new counter was always on and waited for a displacement effect to hit you (i.e. Spell Shield), then I’m not sure how fun that would be to play against. If you see someone with Spell Shield, you can often try to poke this off with a weaker ability, but you may not have a secondary displacement effect that you can use to remove this new buff.
      Another thought is, we must be careful about how niche we make talents or abilities. Pointing a talent towards a very specific use case will often go unpicked and we will end up adding secondary effects to the talent for it to become an attractive option. In a lot of cases, those secondary effects can overshadow the original design and that becomes why you pick the talent. As an example, take Ana’s level 13 talents, one is for Stuns while the other is to counter Slows and Roots. We ended up having to put secondary effects on these talents to make them useful in more cases, and now those secondary effects have become the primary reason to pick these talents in a lot of cases (i.e. more healing vs. armor).
      On map design
      It seems like there is a shift towards maps with a single must-win objective (e.g. Hanamura rework). Some players find this is good, as the simplification requires less strategic thought and team coordination. By and large, it simply involves making sure you are at least on even level tiers and win the team fight to get the objective. 
      For other players, this simplification goes a little too far. There is really only "one way" to win the match, especially with the recent nerfs to other map strategies such as split pushing (for better or worse). I was wondering what your map design principles are and whether the team is fine with having one straightforward and clear method of winning, or are there plans to create more strategic depth to maps, whether this is adding new map mechanics or enabling different team comp metas. 
      On a personal note, I would love to see more map mechanics added to some maps as it would open up more macro play options and increase the replay value of those maps.
      We purposefully crafted our battleground design principles so they do not steer us toward a specific type of map objective. Instead, they focus on driving the game forward, managing emotional tension, and providing mechanical and visual variety (among others). There’s no principle that tells us to collapse players into a small area for a highly impactful, centralized objective. It’s true that we’ve been doing that more than usual recently (Volskaya Foundry and Hanamura Temple for sure, Alterac Pass and the Garden rework to some extent) but this is not the new standard.
      General: Frequently Blizzard will include very small numbers changes that don't appear to be intended to seriously shift a heroes power level. Are these intended as signals to the player base to rethink how they're approaching the hero or are you using data to tell you to do those very fine tuned changes?
      Hey ChaosOS!
      First off let me say - "Thank you so much for all of your work and passion for the Heroes community!"
      Now, to address your question: Small number tweaks are normally done when a Hero or Talent is just slightly off-balance. While losing 2 Basic Attack damage is pretty minor for most Heroes, Raynor might see a slightly larger shift since the vast majority of his damage output comes from there. 
      For a different example - there are a lot of times where we may see a vast difference in pick rates between talents on a tier, but parity between win-rates. Sometimes we might do a slight nudge to the under-picked talent in order to get players to reevaluate it. Sometimes it takes multiple nudges before the community starts using and respecting it (Mighty Gust for example).
      What's the great plan for illidan? Why not just buff his 10.
      Any insight on that? He does not need a rework just specific 10 buffs, Hunt back to 60~75 sec CD and moving some 20 demonic form buffs to 10 IMO.
      Hey TheGameOn, thanks for your question about The Betrayer. He's one of my personal favorite Heroes.
      Right now Illidan primarily takes The Hunt because it offers unique and fun gameplay, so we aren't all that upset that it's the more commonly picked Heroic ability. That being said, Metamorphosis is being chosen 40% of the time in higher level Hero League, though it doesn't always feel like it. It isn't winning nearly as much though, so there might be room for improvement.
      Illidan isn't seen all that often partly due to this being an unfavorable metagame for him. With a bruiser-heavy meta, not only is there a lot of crowd control to deal with him, but also fewer squishy targets for him to chase down. Just a year ago Illidan was very meta, and hasn't seen many changes since, so we're confident that maybe small tuning changes combined with a more favorable meta will allow him to fulfill his niche in the game again.
      Why do you prefer slower, larger scale reworks over smaller, more abandunt changes?
      We see time and time again heroes get ignored for months/years and they slowly devolve into a critical state requiring a full on rework like raynor, kerrigan, vikings, chen. 
      We have other heroes that are at a decent winrate with low use/unused talents that havent been changed for a while, making for a 1-dimensional talent builds and overall less compelling interactivity and gameplay, yet these issues go seemingly ignored for an incredible amount of time.
      Hey Dreadnought7410!
      We don't prefer to do slower, larger scale reworks over small changes--they both have their uses. We've released balance patches regularly with many changes to multiple heroes over time, and generally save large reworks for heroes who need more sweeping changes.
      There are advantages and disadvantages to smaller balance tweaks and large rework changes. I went over many of these specifics in our last AMA, but some things we think about are:
      The larger the rework, the greater the risk of hurting the hero's core identity. Even if you make a slam dunk design, it will not have as great a chance of being widely accepted if it significantly alters the hero's fantasy.
      As you mentioned, more abundant changes means that the game is fresher for more people, and fewer heroes are left alone for less time.
      Small number or functionality tweaks can make talent builds feel fresh, which in turn makes the hero feel new and exciting without the need for a major rework.
      That said, large reworks are sometimes necessary. Some examples of why this happens are:
      To update older heroes and bring them in line with current design philosophies. To carve out a role for heroes who have fallen out of use relative to other heroes currently favored in the game. To solve fundamental design issues with their kits. Going forward, you can expect to see us make numerous smaller changes to improve hero and talent pick/win rates. For example, today we just released a balance patch with changes for 17 different heroes.
      General: What does the process for building a balance patch look like? How do you decide what issues to tackle, how do you test ideas in terms of doing what you want them to do, and when are things locked in for implementation and bugtesting?
      Hey ChaosOS!
      Every week the members of the balance team meet to talk about the state of the game. One of the things we do during this meeting we all bring up individual changes/heroes/issues that we would like to see addressed in the upcoming balance patch.
      In regards to how we decide what issues to tackle, there isn’t a single method, as our decisions can come from various sources. Some of these are:
      We have a lot of data that we can look through to find anomalies. We can see hero and talent win/play rates across various filters to see if something is over/underperforming.
      We watch pro play and have discussions about what is happening there.
      We all play the game regularly, and use our personal experience to see where we can make improvements for the average player.
      We look at heroes who haven’t been tweaked in awhile to see if there’s any room to make changes.
      We make the actual changes the week before the patch releases so that we have time for QA to check the changes and fix bugs.
      Sometimes for larger balance changes, for example Artanis’s changes that came out in a balance patch, we will test the changes for weeks/months in advance and merge them into the next balance patch once we’re confident in the design.
      I am curious, which hero did you think would be extremly OP on release, yet turned out to be very weak.
      Vice versa, which hero did you feel was UP, but turned out to be overtuned on release?
      Hey SeeALot, great question.
      Lunara was a character we thought would be OP on release and we were a little worried about, however she ended up being really low initially and needing lots of buffs.
      Malthael is an opposite example where the balance team felt he was fairly solid overall but the larger development team thought he was going to be really weak. Malthael ended up completely crushing the solo lane and being extremely powerful upon release.
      Thoughts on heroes who almost always only has a single talent in certain tiers? examples being garrosh picking into the fray, dehaka picking feeding frenzy, ana picking sleep dart quest
      We put a lot of work into building out talent tiers and trying to offer players interesting choices, so when a single talent ends up dominating a tier it's pretty disappointing.
      The Hero Design team does the initial work of designing talent trees for all new heroes, and most of the time we can recognize and prevent these cases early so that the Live Design team never has to worry about it. This is something I feel we're getting even better at as we learn from previous talents like Into the Fray or Glacial Spike, and even from Heroic abilities like Cleansing Flame that end up as one-sided choices.
      When lopsided talent tiers do make it out the door, it forces us to think very carefully about how we want to bring them back in line. Usually the reason these talents are so popular is that they're very fun to use or provide key utility a hero doesn't otherwise have - so simply removing or weakening them may not be the way to go. In that case we can either-
      A: Make the effect baseline (as with Glacial Spike on Kel'thuzad) and reshuffle other talents accordingly
      or
      B: Revisit the talents on that tier and try to make the other two choices feel just as impactful (as with Holy Ground on Tyrael)
      Which of these options is preferable varies case-by-case, but the most important value is not to undermine what's cool and enjoyable about a hero with whatever changes we decide to make. Given the choice between having uneven talent picks, or making a hero less fun overall, we'd prefer to wait on changing the talents until we're confident that our changes will have the desired effect.
      Hi homer12346,
      We do review talent trees to make sure there is some diversity in options. The goal would be that every talent is viable in some situations and your talent selection can feel fluid based off the match state, team compositions, etc. If there are two solid talent options at a tier that garner the majority of picks and a third lesser chosen one, this can still be okay as long as there is some scenarios where this third (or fourth) talent can be viable. Sometimes it’s purely a personal playstyle preference for why players pick certain talents, other times it can be different skill bands where some players may simply avoid active talents all together.
      Funny enough for Feeding Frenzy, while it is the most picked talent, Symbiosis does still see around 20% of the picks and has an overall higher win rate. ?
      Xul: As you have noticed, he became a maintank in certain comps (shown in the HGC). Are you happy about this and do you have plans for him, either making him a real maintank (like changing his role from assassin to Tank) or tune him more into the assassin role wih removing some survivability?
      Hey Elegostelkai!
      Right now we're pretty happy to see Xul in HGC, and in general we like to see weird/wacky comps have their time in the spotlight. A core tenet of our design philosophy is that we want to push the boundaries of what a conventional MOBA is, and as such we're excited when our players do the same.
      That being said, if an off-meta strategy becomes too powerful and dominates pro-play for too long, it can be a problem if it drastically warps the fundamentals of our game and take it to places where there isn't enough interaction between both teams. 
      We don’t currently have any plans to change Xul due to his recent games in pro play. We’ll be keeping an eye on it, but for now, we’re cool with it.
      How are you guys reacting to the pushback against the mobility Overwatch heroes have brought into HotS? By that I mean, is this feedback you've listened to and found yourselves agreeing with, which you will apply for future hero releases or do you feel different, and if so how/what?
      Tracer and Genji's translation into the game has really shaken up the game and the community, given that their kits and mobility break a lot the core mechanics and penalties of the genre. Combining high damage with ranged attacks, while being able to apply it on the move. Mages and older HotS heroes, in particular, adhere to these limiters and have to sacrifice mobility or expose themselves in order to apply their damage. Tracer and Genji have an easy time getting in and out of combat while being nigh impossible for most heroes to shake off while taking very significant damage. 
      Very frustrating, being killed by heroes which do not adhere to the moba mechanical rulesets which restrain most other heroes. Especially by characters from a new Blizzard universe which after 3 years is still struggling to establish itself. (We've embraced the characters, but there's still no real plot or enough world building for it to currently stand next to IPs such as Diablo, Warcraft and Starcraft. Though I understand that they can bring interesting new mechanics and gameplay to the game.
      Hey Mozerath, thanks for your question! Mobility in Heroes is something that we've been watching for a long time.
      To start with, we've always pushed the boundaries with Hero Design in HotS; we think that it's one of the things that makes Heroes of the Storm special. We have characters like Cho'gall, Abathur, or The Lost Vikings that really "break the rules" of traditional character design. The key to these characters is adjusting their power the appropriate amount while keeping these unique traits in mind.
      The great mobility offered by Tracer and Genji is another one of these unique traits, though not as flashy as a two-headed ogre. We knew that during development they would need to be balanced around it (in fact at one point Tracer had so little Health that she was being one-shot by Nova). We didn't anticipate how much we would need to tune them down though, so unfortunately they've been steadily nerfed (for the most part) since their release. We think they're much healthier than they started in terms of balance at this point, though we're always looking to make further tuning adjustments when we think the time is right.
      We do have other characters in the game with high amounts of mobility (as has been pointed out in this thread). Illidan, Zeratul, and Lucio are good examples. The biggest difference between them and Tracer or Genji is that their mobility has more conditions. These include target selection (Illidan's Dive), range limitations (Zeratul's Blink), or inability to travel over terrain (Lucio's Movement Speed). These added forms of counterplay make these abilities feel better to play against than they would otherwise, and allow us to really push the envelope with them.
      At this point, we think that the low-condition mobility from Tracer and Genji makes them special, and we likely won't add more characters with this level of mobility without conditions. But we do think that mobility is a great way to allow players to make flashy plays and has a high skill cap, so you'll likely see more forms of it with added counterplay in the future.
      Some heroes have heroic abilities with extremely low pick/win rate. For example: Lili's Dragon, Kelthuzad's Frost Blast, Mephisto's Durance and Guldan's Rain.
      Are there any plan for changing how these skills work fundamentally beside number tweaks?
      Hello blacktiger226,
      We are always looking to bring both win and pick rate parity to all Heroics. The reality is that it is actually very difficult sometimes without making sweeping changes. Some of the examples you list above fit that bill and will most likely see changes if and when they are looked at for reworks ?
      On developing new heroes, I wonder if we will have heroes of the Heroes of the Storm universe or if all the heroes will be from other Blizzard universes
      One of the many amazing things about Heroes of the Storm is that ANYTHING is possible in the Nexus!
      I feel like there's a lot of controversy around Garden of Terror and a lot of people saying it lost it's identity mainly (including myself unfortunately). That said, what are your guys plans for other maps like Blackhearts Bay? I think it would be good if the team communicated more with the community before putting so much effort into a map redesign.
      The Garden of Terror rework was done in response to years of consistent player feedback (in community discussion and in our own user experience research) saying Garden was among the least-loved maps in the game. Our goals for the rework were to preserve the map's thematic elements (seeds, shamblers, terrors, weather effects) while removing the elements that made so many players sigh when they saw the loading screen (chasing a vehicle around, eternal night phase, zero sum double vehicle phases, vehicle time-out).
      We iterated on the Garden rework several times internally. First we tried small changes like repositioning/renumbering shambler camps, changing timers, and changing the vehicle's abilities and spawn point, but none of those changes made the map notably more fun or interesting. The map still had the same problems it did on live servers. Then we went wild for a bit with experimentation - at one point we had a completely new layout and a "siege vehicle" objective reward that could dig in, spawn bushes around it, spawn shamblers to push in a direction, and shoot out burrowing seed bombs that detonated for aoe damage. We tried a "gauntlet" type design where we spawned a series of seeds, one at a time, all over the map, and the first team to gather three won the objective. Those were interesting experiments, but they each had their own fatal problems. Ultimately, we found that the version on PTR right now provided the most fun we've ever had on Garden. The story might not be over, though. We're confident that this version of Garden will do much better than its original version, but if we're wrong, we'll do what we need to do.
      As for Blackheart's Bay, we do plan on adjusting the map, but we currently do not expect a complete mechanical overhaul like the Garden rework.
      Any plans on having shuffle pick be an option in custom games? (instead of forcefully enabled for ARAM?)
      It makes doing, for example, 1 versus 1 battles on the same hero impossible on Lost Cavern since you are forced into a new hero upon game start.
      Adding a Shuffle Pick option to the custom games screen (with some additional buttons and levers to customize it further) would be cool, I agree.
      You recently vastly improved the reconnect feature. Will a spectate feature ever be added?
      Hi, reddituser25987! We continue to improve the rejoin functionality and while doing so are touching areas of the game that could, eventually, make spectating a possibility...
      HOWEVER, while we'd love to watch HGC games live in client or check out our friends playing while waiting to party up, we have no plans to prioritize a spectate feature above the myriad of core game systems and features that we want to keep improving at this time.
      Tooltips are very inconsistent. 
      [[Archon]] states its splash radius. [[Fury of the Swarm]] doesn't say what the splash radius is.
      [[Water Dragon]] lists the range in which it summons. [[Divine Reckoning]] doesn't list its radius.
      [[Maelstrom]] says "per second" while dealing damage every 0.25s, while [[Fend]] states its tick rate (every 0.25s).
      [[Varian/Charge]] can target structures. [[Colossus Smash]] can not. It's impossible to know cases like these from the tooltip.
      Generally, information seems to be extremely lacking in tooltips.
      Also, summon descriptions are nearly always extremely lacking. They sometimes state health, sometimes state attack speed and usually damage. Why are they not always mentioned? For example:
      [[Abathur/trait]] lists the Locust's health, but most others don't (say, [[Ultralisk]]). Right now on the PTR Ultralisk now doesn't even state its attack damage (only the skillshot's damage, and that it splashes for 50% when attacking). [[Gargantuan]] doesn't even mention the stomp's damage, or the fact that it slows!
      Writing good tooltips is a really important and often underappreciated skill in game design. It becomes particularly challenging when you have a really big game being made by many people, and a ton of heroes made over several years alongside and evolving design philosophy.
      You're totally on the mark that our tooltip consistency could be better and it's something we've been gradually working to improve. I don't think we'll do one "huge" update in a single patch per se, but we regularly revisit our tooltips (especially during hero reworks) and plan to continue those efforts going forward. If you see anything that looks particularly off, bringing it to our attention as you've done here is also great.
      That said, one thing I'll add is that consistency is only one of many values we employ when writing tooltips. Technically most abilities in the game have a 0.125 second cast time, but we don't actually put that in the tooltip for the sake of readability. It may not seem like a big deal for one tooltip, but every hero in the game has dozens and dozens of tooltips, so readability ends up driving many of the decisions we make around how to present information. However this is something we're very open to feedback on as there may be places where something is off (like your Varian example), and we greatly appreciate players bringing cases like this to our attention. Thanks!
      When is the Chen rework coming?
      Chen is the 3rd least picked hero behind Lost Vikings and Probius. His winrate is awful. There's zero way at this point that the balance team can claim he's "balanced" at this point. Take a look at the info that jhow provided in the solo lane matchup. He has very few positive matchups. He needs fixed in a bad way. This is very frustrating for people who love the brewmaster. I've running with the #FixChen hashtag on twitter for a while now. Almost over a year now at this point. Please save us. At least give us a timeline at this point. ?
      Hi Zexerous, glad to hear you’re a Chen fan and hopefully we can make some changes in the future that will help address some of those concerns.
      To touch on his win rate quickly, depending on the filters I’m looking at (HL vs QM, MMR bands, games played as Chen, etc.), he is sitting around 47-49%. This does put him on the lower spectrum of hero win rates, but it’s still not that far off.
      We made some talent adjustments to Chen a few months back, but we will revisit him at some point – I think it’s clear that he’s not a tank with his current kit (having to constantly stop and channel in fights), but we haven’t fully embraced him as a Bruiser either. We will likely look towards that direction in the future. 
      I’m not able to provide a timeline at this point, only that a major Chen update won’t be happening in the next few months. While not part of your primary question, we do also want to look at Probius, Lost Vikings, and other low play rate heroes as well.
      Lastly, I'd like to ask if some skins or Heroes make it forbidding for other Heroes to come in the game. Widowmaker from Overwatch can never come due to Widowmaker Nova existing? Mercy because of Auriel? Kaldalis because of Artanis? 
      I really hope they don't come as skins cause that would be terrible and huge disrespect to those characters imho.
      Cheers and thank you for your time, God bless.
      Hi BertRaccoonGR!
      Making skins that have crossover with existing heroes does not necessarily mean we won’t add those heroes in the future. An example of this is with the Novazon skin which was clearly inspired by the Amazon from D2. Even with this skin, we knew we wanted to do a D2 Amazon and we’re super excited to bring Cassia to the Nexus ?
      Would the team at Blizzard ever consider more instant point and click crowd control (a la Brightwing and Medivh polymorph)? I don’t feel like there are enough reliable ways to shutdown mobility and am often frustrated by this in QM.
      We have a handful of these, the ones you call out and others like Varian’s Taunt. In general, we’re trying not to introduce a ton of new hard-CC that is targeted as these are not very skillful to execute well (you clicked on the enemy), and have low counterplay options (the enemy clicked on you). It’s likely over time that a few of these will trickle in on new heroes though.
      Is it possible to see other heroes in the Multiclasses category, besides the Varian, or the Blizzard Classics, in addition to the Lost Vikings?
      Hey Zequi21, good question.
      For the Multiclass category, we’re planning to remove that with our eventual role update. Varian would most likely fit into a couple of the newer categories, Tank and Bruiser. There would be a few other heroes who would also hit multiple categories such as Zarya in Support and Bruiser. Overall, the multiclass role wasn’t very clear to players and often you couldn’t play Varian the way you wanted due to your team’s composition.
      For Blizzard Classics, I would love to explore some of these characters in the future. There’s so many awesome characters we want to add, so it’s a question of when they make the most sense and when is the right time. There’s other things we of course need to consider like making sure they’re bringing fun new mechanics and playstyles as well.
      Chromie was designed as an artillery mage. The recent rework did away with that role completely changing her playstyle to a hybrid auto attack spell caster and many players were not fond of it which was reflected by the fall of her pick and win rates. Would you ever consider reverting the rework and adjusting her numbers which many Chromie mains had requested?
      Hey Demon_Ryu, thanks for the question.
      Through reworks and balance updates we’ve pushed Chromie out of the artillery mage role. Overall this is a playstyle we weren’t happy with as it didn’t feel great to play against. To touch briefly on a few points:
      -Her abilities were extremely long range (artillery design), but that meant that she was often off-screen from an enemy perspective and you didn’t have a lot of control over her damaging you. Basically, just keep in perpetual motion and hope she misses.
      -Because her abilities were fairly hard to land, the damage they dealt had to be cranked up to extreme levels to keep her win rate and effective damage output in a reasonable spot. Essentially, if she only lands 20% of her abilities, then those abilities have to be extremely impactful when the hit. This could lead to her 1-shotting enemies which again is not fun to play against.
      -She was extremely hard countered by certain enemies. I don’t believe we’ve really addressed this point, but it is something we’d like to soften. 
      -She has a ton of CC between her Time Trap and both Heroic abilities. In general, multiple CC effects can be frustrating to play against and she brought more than many characters. This combined with the above points was just not a great spot for her to be in. This CC also made the rest of her kit much easier to use and much more consistent which was a challenge to tune around and make feel fair.
      As for the future, we will likely make more Chromie changes and potentially even reimagine what her core playstyle should be, but its unlikely we will go back to that long-range artillery mage style.
      Tassadar-
      From what I understand the lifesteal component to Tassadar's shields has been a problem with his balance for a long time, initially only being a talent option then becoming baseline with a talent to increase it. Has the dev team considered eradicating lifesteal from his base kit and talent tree to balance him better for pros and non-pro play as a pure utility support? (There is also the matter of lifesteal not fitting Protoss from a SC gameplay/lore perspective.)
      Hello T-280_SCV!
      Tassadar has definitely been a unique challenge for us the balance side. I think we have learned a lot of valuable lessons from him, though, and we'll definitely be taking a look at him to see how we can improve.
    • By Stan
      Blizzard is currently working on a new Heroes of the Storm forums with brand-new features including new notification features, real-time updates, and a new flagging system to foster more engaging conversations. The current forums is hosted on a different platform so older posts will not be migrated over to the new forums.
      Old posts will be in a read-only mode after the transition. We don't know if the revamp only targets the Heroes of the Storm forums. The post also mentioned Overwatch before it was edited out. It would, however, make perfect sense to update the platform on all game forums in the future.
      Blizzard (Source)
      Hey everyone,
      Over the past years, we’ve seen your suggestions on how to level up the forums and ensure your time in our community stays positive. We know that currently the forums can be difficult to navigate, sometimes posts you want to see get buried, and reporting doesn’t always appear to lead to action. On that note, we’re excited to announce that we will be launching the new Heroes of the Storm forums starting soon. With a streamlined look and new features to match, this change will provide a better experience for the Heroes of the Storm community. Brand-new notification features will help you keep on top of your posts and real-time updates ensure that you don’t miss any of the conversation. Additionally, we have replaced the previous report function with a new flagging feature to help keep the forums a place to foster more engaging conversations. These are just a couple of the changes that will be coming soon to the Heroes of the Storm forums which we can’t wait for you to use. 
      Please keep in mind that the current forums will be hosted on a different platform so older posts and threads will not be migrated over to the new forums. These will be available in a read-only state for a short period of time after the transition. As such, be sure to save your favorite conversations elsewhere if you plan to revisit old memories in the future. New posts will automatically be directed to the new forums.
      Stay tuned and get ready for the new forum experience!
    • By Stan
      BlizzCon 2018 rewards have been added to the game in the latest content update. Virtual Ticket holders will receive a mount, spray, banner, and portrait this year.
      Nexus Razorgrin Mount

      BlizzCon 2018 Banner

      BlizzCon 2018 Portrait

      BlizzCon 2018 Spray (Cartoon Nexus Razorgrin)