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The latest addition to the Overwatch 2 hero lineup, the tank Ramattra, has been announced and you can check out his origin story video below, as well as read more on his backstory. He will arrive with Season 2 starting on December 6th.
A better future for all omnics
This evening, we introduced the latest hero at the Overwatch League Grand Finals!
Check out Ramattra’s origin story, as well as an inside look at his development with art director Dion Rogers and lead hero designer Alec Dawson:
Ramattra’s story is complex and multifaceted, and his ultimate goal is to protect his people—but the cost of that goal is still to be determined.
Suffer as I have
Originally a war machine, Ramattra shed his munitions for a shield to protect his people by promoting peace and tranquility. His ideals weren’t far removed from his fellow Shambli monk, Zenyatta. However, Ramattra’s story is one of hardships, trauma, and a magnified view of humanity’s harsh realities.
Harmony was replaced by dissonance, and Ramattra began to approach his convictions from a more pragmatic angle—justifying any means necessary to defend his fellow omnics. As the leader of Null Sector, Ramattra boasts incredible support from his people, and he is primed to impose his philosophies on our world.
Ramattra will join the tank lineup at the beginning of Season Two starting December 6. Our team is counting the days down to when we can share more about our newest hero, so keep an out for more information in the weeks leading up to Season Two.
Blizzard launched some Overwatch 2 merchandise alongside the game. Check out what's new on the Blizzard Gear Store!
The wait is finally over! Blizzard® Entertainment is kicking off the launch of the highly anticipated team-based action game Overwatch® 2, releasing today, with a range of merch and collectibles (press images here) themed around several of the game’s heroes, both new and familiar!
Be daring and clever like the battle-healer Kiriko with the Overwatch 2 Kiriko White T-Shirt and Overwatch 2 Kiriko Fox Ears White T-Shirt. Let the Kitsune guide you!
She’s fierce, resourceful, and there’s Carnage everywhere she goes. Bow down to her majesty, the Junker Queen, with the Overwatch 2 - The Reckoning 30.5 x 61 cm Matted Print.
Overclock your knowledge of the cybernetic commander Sojourn with her riveting origin story as told in the new novel, Overwatch 2: Sojourn, available for pre-order now and releasing on November 8!
Power up your collection with a statue of Reinhardt in the midst of generating a rocket-propelled attack swinging his hammer with the Overwatch 2 Reinhardt 25in Premium Statue, available for pre-order now and releasing in November!
Never sacrifice comfort while you game! Pre-orders are available for the gorgeous and ergonomically refined Overwatch 2 Tracer TITAN Evo 2022 Series Chair and Overwatch 2 Genji TITAN Evo 2022 Series Chair from Secretlab. Fans are also encouraged to check out other exciting Overwatch 2 themed products on the Blizzard Gear Store today!
Blizzard commented on the recent Overwatch 2 launch issues, as well as detailed the fixes they've already made to combat them, fixes that are still coming, and more, from removing SMS Protect for a majority of existing players, to the steps taken to address the queueing issues and missing items, and more.
OW2 Launch (Source)
Hello, heroes. Yesterday was an exciting day for the Overwatch team—a day that we know you have been looking forward to for a long time. While millions of people have been enjoying the game, the launch has not met your, or our, expectations.
First, we want to apologize to our players. We expected the launch of Overwatch 2 to go smoothly. We hold ourselves to a higher standard and we are working hard to resolve the issues you are experiencing.
We want to provide transparency on the issues, fixes we have made so far, and give you all insight as to how we’re moving forward.
We are keeping a list of known issues here 2.5k, but here we’ll take a deep dive into the top issues.
We designed Overwatch 2 to be a live service, which enables us to be responsive to a variety of player feedback. We have made the decision to remove phone number requirements for a majority of existing Overwatch players. Any Overwatch player with a connected Battle.net account, which includes all players who have played since June 9, 2021, will not have to provide a phone number to play. We are working to make this change and expect it to go live on Friday, October 7. We will update players once it is in effect.
We remain committed to combating disruptive behavior in Overwatch 2—accounts that were not connected to Battle.net as well as new accounts will still have to meet SMS Protect requirements, which helps to ensure we’re protecting our community against cheating. If a player is caught engaging in disruptive behavior, their account may be banned whether they have a new account or not.
As a team, we will keep listening to ongoing feedback and will make further adjustments in this area if it is required.
Queue Issues, Server Crashes, and Stability
Tl;dr: We have addressed some issues and are in the process of addressing others, but players should still expect to see queues.
Login queues, server crashes, and stability problems are intertwined, so we’ll talk about them together. Players may have been seeing their queue numbers jumping around, going from a small number to a larger number. This is due to there being two queues for players—one through Battle.net, then one through the game itself. This process is usually invisible to players, but was being seen in real time. We have made changes to simplify the queuing process, so players should now only be experiencing the one queue before entering the game.
There are several areas where we’re working to improve stability. Today we’ve patched a server that is critical to the login experience, and this change has increased login reliability. Beyond queues, we’re in progress with another server update that will reduce the occurrences of players being disconnected once they’re already in game.
Finally, the player database is being overloaded, which cascades and causes a backup in the login system, which eventually leads to some people being dropped out of queues or being unable to log in at all.
We’re continuing to add nodes to ease the pressure on the player database. The process of adding nodes requires replication of data, which inherently adds pressure to an already stressed system, so we’re doing it slowly to not cause any further disruption as devs and engineers work through separate issues. We are also currently throttling queues in order to protect the player database as much as we can while we scale—this feels bad in the short-term, but once it’s done, will greatly improve the experience for players across multiple fronts moving forward.
Problems with Account Merge (Missing Player Items/Data)
Tl;dr: You have not lost any items or progress, though some players are logging in and seeing some/all elements missing from their collection.
We’ve received a number of reports from players that their inventory in-game is partially or totally reset. We’ve determined that the cause for this discrepancy in approximately half of reported cases is players having not yet completed their account merge 1.9k. This is understandable—one cause for this is due to a bug with the launch build not providing an account merge prompt on some consoles. We rolled out a partial UI fix earlier today to help some console players progress through the account merge flow, however, we are still working on fixes for additional UI issues.
In the other half of reported cases for this issue, things are just taking longer than expected for items from the original Overwatch to transfer and populate in Overwatch 2. In all cases, no player data has been wiped or lost. We have a client-side fix for this that cannot be deployed until next week, so we are exploring server-side fixes and will provide updates as more information becomes available.
There was a separate issue with account merge where players who had merged their console and PC accounts were experiencing problems logging in. This bug is now resolved. If you watched any community streamers on launch day, you might have noticed some had more trouble logging in than others; this bug was the primary cause for that.
Incorrectly Locked Heroes and Items for Existing Players
This is an issue separate from account merge but the player experience is the same as the above, where heroes and items that should be unlocked for existing players are appearing as locked. These cases are almost certainly related to our new First Time User Experience (FTUE) flow incorrectly being applied to existing players. We have seen relogging into the game resolve this issue in most cases. If you’re still experiencing this issue after taking these steps, please open a support ticket 625, that data is very helpful for our team.
On the day of launch, these issues were exacerbated by DDoS attacks—while they did not directly cause any of these issues, they made the environment in which we work on these issues more challenging. We have not suffered any further attacks.
We are committed to keeping you all informed, and will provide more information as it becomes available. Please keep an eye on @PlayOverwatch 334 for additional updates.
Thank you, heroes,
The Overwatch Team
Overwatch 2 is now live and the game is available as a free to play experience for all players.
WELCOME TO OVERWATCH 2
We’ve created Overwatch 2 as a new, free to play experience for new and returning players. Pick from our cast of 35 incredible heroes and team up in epic 5v5 action on 22 global maps across 6 distinct modes. Whether you like to lead the charge, ambush enemies, or aid your allies, there’s a hero for you.
Added Sojourn, Kiriko, and Junker Queen – Check out our heroes, new and old on http://overwatch.blizzard.com 7 Added Role Passives for Tank, Damage, and Support heroes 1000s of new voice lines and improved narrative reactivity across all heroes With over 44,000 lines of dialog, you’ll always be hearing something new Revamped combat sound design for all heroes Updated skins and VFX for all heroes FEATURE UPDATES
Accessibility Features Battle Pass starting with Season One Updated Competitive mode Cross-Progression First Time User Experience New 5v5 core game mode format New Challenge System New Cosmetic Types: Charms Name Cards New Skin Tier - Mythic - Cyber Genji Souvenirs Titles New History tab in Profile including Game Reports New in-game currency - Overwatch Coins New Push core game mode Ping System Shop 2.0 Six New Maps - New Queen Street, Circuit Royal, Midtown, Colosseo, Esperança, Paraíso, and many existing maps received new daytime and nighttime variants SMS Protect Updated Endorsement System If you want to check out more information on some of these features visit http://overwatch.blizzard.com/news 7 DELAYED FEATURES
OWL Hub will not be ready at launch Workshop creation and editing will not be ready at launch MOVED FEATURES
Highlights can now be found in the History tab of your Career Profile Role Queue is removed for all game modes except for Quick Play - Role Queue Patch Notes moved from the Main Menu to the Pause Menu RETIRED FEATURES
Assault maps have been removed from rotation in all playlists (can be found in Custom Game) General Chat has been removed Looking For Group has been removed Loot Boxes have been removed Player Levels are retired (your level prior to OW2 can be viewed in your Profile) ENGINEERING CHANGES AND UPDATES
3D audio systems across all platforms Dynamic render-scale support for PC HDR added for PC, Xbox Series X, and PS5 Raised max frames to 600 fps