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European Hearthstone Players Get Two Free Classic Packs

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Due to ongoing intermittent issues with server stability and access to Hearthstone for players in Europe last week, Blizzard has awarded two free Classic Hearthstone packs to all accounts in the European region created prior to May 3, 2015.

 

No further comment on the source of the connectivity problems was made, but the two free packs should have been delivered to all players over the last ~24 hours.

 

If you're an EU player and would like to comment on Hearthstone's availability over the affected period, please let us know in the comments.

 

The official post on the subject can be found here.

 

Are Classic card packs the right response to an issue like this? What are your thoughts?

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Two free packs is a nice gesture from Blizzard.  I am not an EU player and therefore can't comment on how disruptive the problem was, but I like companies that take initiative and strive to make amends when things go wrong.  Depending on the extent of the problem, two free packs may or may not be enough.  I would also be interested to hear an EU player's perspective.

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Received my two packs today. 175 Arcane dust ;-)
I've spend a lot time online last days, and it's been ok with server connection, but nice move from Blizzard that they addressed this at all.

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Well, the servers were pretty laggy and somtimes I had to wait for 10 mins. and still not get connected to a game. But i guess 2 card packs makes up for it concidering that they weren't obliged to do that.

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Yup, got the packs. EU for the win lulz. Me and my friends were like WUT why did we get 2 packs somehow randomly? added from outsidE?

 

 

 

1 Rare in both and commons. oh well at least dust/some useful mighve been

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Do you know what the ironic thing is?

 

I logged in on my phone to find I had the 2 packs - wasn't sure why but the wife had had them earlier so assumed it was something like the above.

 

Opened the first pack - half way through the second pack I had 2 cards left and I disconnected! 

 

Logged back in - had 8 cards to disenchant and no new cards.  So looks like I lost the two I didn't open!

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I didn't notice any lag or anything, but I was pretty happy to see that "someone" had offered me 2 packs, although I didn't know who that was until now smile.png

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Yeah, i got my 2 packs too. Thanks a lot for that to Blizzard (sarcasm attached). I was on 7-1 in the arena, with incredible deck. After losing connectivity for the whole day, and finally logged in at the very next day i got my 2 packs, right. For the prize of nulled arena and even nulled deck.

Migrated to Americas after that.

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