Jump to content
FORUMS
Sign in to follow this  
Starym

Endorsement System Cut Toxicity by 40%

Recommended Posts

4NRvOKh.png
 

During a GDC talk Blizzard announced that since the introduction of the endorsements system "disruptive behavior" has been reduced by over 40%. The system itself was introduced in the June 25th 2018 patch and in case you're not familiar with it, here's the official description, and you can also check the developer update announcing the system here:

Quote

Acknowledge your fellow Overwatch players’ positivity with endorsements! Recognize commendable behavior for players exhibiting sportsmanship, being a good teammate, or for shot calling. Commend players who lead you to victory, put the team’s needs above their own, or exhibit humility in victory or grace in defeat. Endorsements are readily available to view on Career Profiles, the Groups menu, and more so you can tell at a glance the types of players you’re playing with. Those who consistently maintain a high endorsement level will receive periodic rewards, while those who display negative behavior or accrue suspensions will lose their endorsements.

We'd already heard that endorsements and the LFG system were reducing toxic behavior around a month after the system was introduced, with the numbers at 30% then, which means bad behavior is getting lower over time which is always good news.

This most recent info comes from Blizzard's research scientist Natasha Miller, who also shared that around 50-70% of players actually hand out endorsements and that the positive reinforcement (which also includes free loot) is a pretty strong selling point. There was also a survey to check whether the players themselves thought the system was helping and they did say it was working the way it was supposed to.

So, having consequences and incentives to acting politely and not being rude helps. Who knew!

Source.

Share this post


Link to post
Share on other sites

The endorsement system is elegant and feels nice at the end of the game to partake in. The genre itself (and any online game) will always attract egos and attitudes, but for a game I pop onto to play a couple of hours every 2 weeks or so, it's still noticeably more pleasant from game to game. 

  • Like 4

Share this post


Link to post
Share on other sites

Doubt. Endorsements are unrewarding and cluttering the UI. Personally, I can't say I am seeing less toxic players than before. 

4 hours ago, Sombra said:

i guess its reducee by 40% cause 40% of the playerbase is gone ... (if not more)

Now this sounds like what's happened. Because toxic players are usually those who CARE and want to win. They are now just gone because they've had enough. These people aren't toxic, just getting annoyed when they see that others don't do their best. It's normal human behavior in my opinion. Game companies will never understand that the reason for toxicity is their own game design. Reward the people that want to win and ignore those who don't. Don't punish the entire team because one F-word decided to go afk/leave the game or start learning a new hero he's never played. I stopped playing Hearthstone, for example, not long after its release because not earning ANYTHING after spending 20 minutes on a game was a waste of time for me. Oh yeah, and those noob friendly no skill heroes they added to Overwatch just ruined it.

Edited by bambina
  • Like 1
  • Thanks 1
  • Haha 2

Share this post


Link to post
Share on other sites
1 hour ago, bambina said:

Doubt. Endorsements are unrewarding and cluttering the UI. Personally, I can't say I am seeing less toxic players than before. 

Now this sounds like what's happened. Because toxic players are usually those who CARE and want to win. They are now just gone because they've had enough. These people aren't toxic, just getting annoyed when they see that others don't do their best. It's normal human behavior in my opinion. Game companies will never understand that the reason for toxicity is their own game design. Reward the people that want to win and ignore those who don't. Don't punish the entire team because one F-word decided to go afk/leave the game or start learning a new hero he's never played. I stopped playing Hearthstone, for example, not long after its release because not earning ANYTHING after spending 20 minutes on a game was a waste of time for me. Oh yeah, and those noob friendly no skill heroes they added to Overwatch just ruined it.

This is so wrong on so many levels...

It's not about you telling people that they should pick X Hero or role, it's HOW you tell them. You can still want to win and tell people they should choose a different hero etc, you just don't have to be a *filtered* about it. Problem is a lot of people that "want to win" are also assholes and have no idea how to communicate with other people so they just talk *filtered* and those are the ones that are toxic.

Also when exactly are people supposed to try out new heroes? Only when YOU decide it's ok? Seriously get a grip man.

  • Like 2
  • Thanks 3

Share this post


Link to post
Share on other sites
48 minutes ago, Resnar said:

weird, I found the same level of toxicity from 1 to level 4 only the number of box change 

They didn't mean that it gets less toxic on higher levels, just that since the endorsement system was introduced the overall toxicity level has decreased in general.

  • Thanks 1

Share this post


Link to post
Share on other sites

Meanwhile on OW forums
"WHY ARE YOU NOT BANNING DUMB PEOPLE WHO END UP BEING IN MY TEAM?! I PAY YOU MY MONEY SO I AM IN THE RIGHT HERE!!"

  • Haha 1

Share this post


Link to post
Share on other sites
12 hours ago, bambina said:

Doubt. Endorsements are unrewarding and cluttering the UI. Personally, I can't say I am seeing less toxic players than before. 

Now this sounds like what's happened. Because toxic players are usually those who CARE and want to win. They are now just gone because they've had enough. These people aren't toxic, just getting annoyed when they see that others don't do their best. It's normal human behavior in my opinion. Game companies will never understand that the reason for toxicity is their own game design. Reward the people that want to win and ignore those who don't. Don't punish the entire team because one F-word decided to go afk/leave the game or start learning a new hero he's never played. I stopped playing Hearthstone, for example, not long after its release because not earning ANYTHING after spending 20 minutes on a game was a waste of time for me. Oh yeah, and those noob friendly no skill heroes they added to Overwatch just ruined it. 

No, what you described is a lack of soft skills and bad group socialization - which most people usually undergo during early childhood. It's okay to be toxic when you are teamed up with your friends and they accept you as you are. But it's unacceptable when you join a new community - be it a local sports club, a new workplace or a team of randoms you are going to have an Overwatch match with.
Online videogames are not elite spaces - nobody expects you to wear a black tie suit or have impeccable résumé for example. The rules are actually pretty simple, all you have to do is behave in a civilized way and maybe speak English and be co-operative. Doesn't sounds like a bar too high.

  • Like 2

Share this post


Link to post
Share on other sites

Endorsements don't really mean much, people award them to get that small amount of bonus xp. Perceived decrease in toxicity is more due to a "less dedicated" portion of playerbase leaving, they are likely on Apex Legends or whatever is more popular these days.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Similar Content

    • By Starym
      Today's PTR brings a lot of Hero tweaks and will be a pretty large download when it goes live, as it's a remaster. We're getting changes to D.Va, Orisa, Roadhog, Sigma, Winston, Baptiste, Lucio, Mercy, Moira, Doomfist, Sombra, Symmetra and Tracer, of varying significance.
      PTR Patch September 24 (source)
      ANNOUNCEMENT
      Patch 1.41 is a remaster and will require a relatively large download for all platforms. HERO UPDATES
      D.Va
      Defense Matrix
      Regeneration rate increased from 12.5% to 16% per second Delay before regeneration begins lowered from 1 second to 0.75 seconds Orisa
      Protective Barrier
      Cooldown increased from 9 to 10 seconds Roadhog
      Scrap Gun
      Ammunition increased from 5 to 6. Sigma
      Kinetic Grasp
      No longer blocks Chain Hook and Whip Shot Gravitic Flux
      High gravity effect duration reduced from 1.2 to 0.9 seconds Experimental Barrier
      Regeneration rate reduced from 175 to 150 per second Now has a 1 second cooldown after recalling the barrier Initial 0.2 second cast time removed Winston
      Barrier Projector
      Duration increased from 6 to 9 seconds Health increased from 600 to 700 Baptiste
      Immortality Field
      Health decreased from 250 to 200 Lucio
      Crossfade
      Speed boost’s effect increased from 20% to 25% Amp It Up
      Speed boost’s amplification increased from 50% to 60% Wall Ride
      Speed buff reduced from 40% to 30% Mercy
      Valkyrie
      The extra beams created by Valkyrie now ignore enemy barriers Moira
      Biotic Grasp
      Self-healing reduced from 30 to 20 health per second Doomfist
      Rocket Punch
      Time to reach max charge increased from 1 to 1.4 seconds The Best Defense…
      Shield health gained per hit reduced from 35 to 30 Sombra
      Translocator
      Cooldown increased from 4 to 6 seconds Cooldown now begins immediately upon deploying the beacon or if it is killed by an enemy Symmetra
      Photon Barrier
      Duration reduced from 15 to 12 seconds Health reduced from 5000 to 4000 Sentry Turret
      Damage per second reduced from 50 to 40 Photon Projector
      Players impacted by the primary fire beam should now hear a louder impact sound Tracer
      Pulse Pistols
      Damage falloff now starts at 13 meters, up from 10 meters BUG FIXES
      General
      Fixed a player profile issue preventing hero win percentages from being displayed for competitive arcade mode seasons Heroes
      Brigitte
      Fixed a bug with Brigitte’s Rally checking line of sight from her feet instead of from her head Fixed a bug with Inspire’s position being affected by the player’s aim pitch Doomfist
      Fixed a bug that allowed Doomfist to use Meteor Strike before taking impact damage from Sigma’s Gravitic Flux Sigma
      Fixed a bug that allowed Sigma’s Gravitic Flux to ignore line of sight through some ceilings Sombra
      Fixed a bug with EMP’s position being affected by player’s aim pitch Winston
      Fixed a bug that caused Winston’s Barrier Projector to not consistently play its destroyed visual effects
    • By Starym
      Update: You can now also pre-order the game and get a free golden loot box, with a guaranteed legendary inside, as well as Widownmaker's Noire skin.

      The Nintendo Switch will be receiving its second Blizzard game soon, as Overwatch will be arriving on the console on October 15th! It will come bundled with 15 skins and 3 months of Nintendo Switch Online membership, which is required to play the game.
      October 15th will see the Heroes arrive to Nintendo's console.
    • By Starym
      We have more Sigma tuning in this edition of the PTR, with a whole lot of bug fixes for the new Hero as well as ones for Reinhardt, Sombra and Wrecking Ball.
      PTR July 31 (source)
      HERO UPDATES
      Sigma
      Kinetic Grasp
      Can now be cancelled by Accretion. Experimental Barrier
      Can now be recalled while Kinetic Grasp or Accretion are in use. BUG FIXES
      General
      Placement previews should now be much smoother (Reaper Shadowstep, Mei Ice Wall, etc). Placement previews will now hold their position after clicking, until they’ve been confirmed by the server. Fixed a bug where first person animations sometimes wouldn’t play when abilities were used immediately after being frozen. Fixed a bug where orientation toggles for placements could flicker at higher latencies (Ice Wall, Amplification Matrix, Photon Barrier). Workshop - ‘Set Max Health’ now functions as intended. Heroes
      Reinhardt
      Fixed a bug that caused charge knockback to be applied multiple times. Sigma
      Accretion now correctly deals half damage to self. Accretion projectile no longer gets destroyed when impacting Symmetra turrets. Gravitic Flux can now move Pharah during Rocket Barrage. Fixed a bug where victims of Gravitic Flux could get stuck on slippery rooftops. Fixed a bug where Gravitic Flux would fail to work on Dropship doors. Fixed a bug that allowed Sigma to avoid an enemy’s Gravitic Flux effect by activating his ultimate. Fixed a bug that allowed Sigma to retain some of his movement ability when he was incapacitated (stunned, slept, etc) during his Gravitic Flux. Fixed a bug which caused Gravitic Flux to not be cancelled if you switch to another hero while it is active. Sombra
      Fixed a bug where Sombra couldn’t gain ultimate charge for one second after EMP hack auras end on targets. Wrecking Ball
      Fixed a bug that could cause Wrecking Ball to be temporarily stuck when using Piledriver on a slippery terrain.
    • By Starym
      This particular PTR is getting plenty of updates and fast, as we have a small one today lowering Sigma's Kinetic Grasp cooldown and shield mechanic, nerfing Moira's Fade and fixing some bugs.
      July 25 (source)
      GENERAL UPDATES
      Practice Range
      Practice Range has been re-enabled. HERO UPDATES
      Moira
      Fade
      No longer usable while stunned. Sigma
      Kinetic Grasp
      Cooldown reduced from 15 to 13 seconds Shield per damage conversion increased from 0.33 to 0.40 BUG FIXES
      Heroes
      Ashe
      Fixed a bug where jumping while scoped shooting could cause the gun to clip into the camera slightly. Wrecking Ball
      Fixed a bug where Wrecking Ball could get stuck in his slam animation if landing on very flat slippery surfaces.
    • By Starym
      We have two back-to-back PTR patches today, the first one featuring Hero 31 arriving for testing, endorsements coming to many alternative modes, Role Queue improvements and some more Workshop additions. The second patch brought several Hero changes, from D.Va's pilot ult cost reduction, to Symmetra's Teleporter cooldown decrease and more!
      PTR July 23 (source)
      PATCH HIGHLIGHTS
      New Hero: Sigma
      Sigma is an eccentric astrophysicist and volatile tank who gained the power to control gravity in an orbital experiment gone wrong. Manipulated by Talon and deployed as a living weapon, Sigma’s presence on the battlefield cannot be ignored. Sigma launches two Hyperspheres (gravitic charges), which bounce off walls and implode after a short duration, damaging enemies within a sizable radius. Using Experimental Barrier, he propels a floating barrier to a location of his choosing and he can dismiss the barrier at any time. With Kinetic Grasp Sigma freezes incoming projectiles in midair, converting them into shields. Accretion allows Sigma to gather a mass of debris and flings it at an enemy to knock them down. Unleashing his full powers with Gravitic Flux, Sigma takes flight, lifts enemies in a targeted area, and launches them into the sky before slamming them back down. Learn more about Sigma on his hero page 2.
      GENERAL UPDATES
      Role Queue
      Updated the end of match screen so that players are sorted by role. Fixed a bug that made it difficult to see which Role Card was in focus when using a controller. Quick Play (with Role Queue Enabled) Feature Update: Endorsements
      Players can now endorse each other in the following game modes: Mystery Heroes No Limits Deathmatch Total Mayhem Low Grav All the PVE Event game modes (Uprising, Retribution, Storm Rising) Game Mode
      Mystery Heroes - On Control maps, Heroes are now reset between rounds. Workshop
      New Events:
      Player Dealt Healing Player Received Healing Player Joined Match Player Left Match New Actions:
      Start Transforming Throttle Stop Transforming Throttle New Values:
      Healer Healee Event Healing Host Player Developer Comment: A commonly requested feature for the Workshop is the ability to track healing, so we’ve added two new Event types and three new Values to make this possible. We’ve also added Events to make it easier to detect players joining and leaving matches. To support the creation of admin-style privileges for custom games, the owner of the game can now be detected using Host Player. Finally, we’ve added the ability to scale, invert, and rotate a player’s input throttle to make controlling characters in third person easier.
      BUG FIXES
      General
      Custom Game: The Presets UI in Custom Game is now displayed in the proper order. Heroes
      Brigitte
      Fix for Brigitte heal throws that were too loud. Zenyatta
      Fixed a delay in Zenyatta’s first person quick melee animation when interrupting primary fire. Orisa
      Fixed a bug that caused some VFX to stop playing upon successive viewings of Orisa’s “Oh!” highlight intro in Hero Gallery. Genji
      Fixed a bug where Genji could fail to deal damage if he rapidly used Swift Strike on a single target (PTR bug only). Sombra
      Fixed an animation issue with EMP (PTR bug only).
       
      PTR July 24th (source)
      GENERAL UPDATES
      Practice Range
      Practice Range has been temporarily disabled on PTR-only. For players looking to try out Sigma’s abilities in a solo setting, private Custom Games can still be made in the Game Browser. Role Queue
      Fixed a bug that caused the Ready button to be displayed when no roles had been selected, when using a controller. Fixed a bug that could cause players to be on multiple regional leaderboards at the same time. Fixed a bug that could cause players to appear on the Top 500 All leaderboard when 1 or more roles are still in placement matches. Fixed a bug that caused players who allow the "Waiting on you to select role" timer to expire, to get into an unusable state if they were grouped in LFG. Fixed a bug that prevented players from interacting with the role selection invite using a gamepad if inside the Play menu. Fixed a bug where queue time wasn’t displayed properly while in skirmish. HERO UPDATES
      D.Va
      D.Va Pilot ultimate cost reduced by 12% Sombra
      EMP
      (Reworded from previous patch notes for clarity) Activation time increased from 0.2 to 0.35 seconds. Symmetra
      Teleporter
      Cooldown decreased from 15 seconds to 12 seconds Teleport re-use time decreased from 1.5 seconds to 1 second Wrecking Ball
      Minefield
      Decreased projectile speed from 13 to 12. BUG FIXES
      General
      Fixed a bug that prevented Competitive groups being found in LFG Fix rare instances of ‘avoid as teammate’ not working Heroes
      Sigma
      Fixed a bug where Gravitic Flux would do ground impact damage to training bots before they hit the ground. Fixed a bug that allowed Sigma to fire more than two Hyperspheres at once. Fixed a bug that cause Sigma’s “Hello” voice line to not play.  
×
×
  • Create New...