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Starym

WARNING: Soul Ash Will NOT Be Mailed to You

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You'll have to be a bit more careful with your Torghast runs (at least as much as you can when it comes to disconnects etc. (take not of your router reset times!). Blizzard GMs have confirmed that Soul Ash, the currency necessary for legendaries, will NOT be sent to you in the mail if you don't loot it.

Players have been having various issues which prevented them from looting Soul Ash, and after ticketing the issue, GMs had this to say:

It may be the case that GMs are simply swamped right now and can't take deeper looks into the specific runs (as it shouldn't be too complicated to see what a player has cleared and how much Soul Ash they actually looted), so maybe this will change in the future in terms of GMs helping out with tickets, but what's for sure is that Soul Ash will not be normally mailed to you if you don't loot it!

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42 minutes ago, Mugendai said:

I only got 810 this week, i'm afraid I forgot some, is 810 the max we are able to get at the moment?

yes, it is.

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